Ajax Systems review
Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Ajax Systems suits owners who want alarms, cameras, a video doorbell and smoke alarms under one brand, alarm, camera and video doorbell, with professional monitoring on request. End to end encryption is a no, so privacy rests on the account, against support on email, phone and help centre.
Key facts
- Best for
- One maker for alarms, cameras, a video doorbell and smoke alarms, alarm, camera and video doorbell, with monitoring left optional.
- Products
- Alarm, Camera, Video-doorbell, Smoke-alarm (Source, checked September 30, 2026)
- Professional monitoring
- Yes (Source, checked September 30, 2026)
- Local storage
- Yes (Source, checked September 30, 2026)
- End-to-end encryption
- No (Source, checked September 30, 2026)
- Top resolution
- 4k (Source, checked September 30, 2026)
- Two-factor sign-in
- Yes (Source, checked September 30, 2026)
- Legal entity
- AJAX SYSTEMS CH (Source, checked September 30, 2026)
- Founded
- 2011 (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Pricing model
- Diy, Monitored
- Power source
- Battery, Wired, Poe
- Official website
- ajax.systems
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- WikidataTrustpilotLinkedInX
Pros and cons
Pros
- The range covers alarms, cameras, video doorbells and smoke alarms, alarm, camera and video doorbell, so a full system comes from one maker.
- Power options in battery, wired and poe cover battery, wired and PoE, so retrofits and hardwired points both fit.
- Buying routes in diy and monitored let a self installer start alone and add monitoring later.
- Local storage is supported and sign in needs an extra verification step, so footage can stay on site.
Cons
- Smart locks and personal alarms are not among its product types (alarm, camera and video doorbell), where alarm, camera and smart lock lists both.
- Support runs on email, phone and help centre, so live chat and community forums are not listed routes.
Who it suits
- Owners who want alarms, cameras, a video doorbell and smoke alarms from a single maker, alarm, camera and video doorbell.
- Self installers who prefer the DIY route in diy and monitored and treat monitoring as an add-on.
- Buyers who want phone and email support, email, phone and help centre, from the company that makes the kit.
Who should look elsewhere
- Buyers who put video encryption high on the list, since end to end encryption is a no here.
- Shoppers who want smart locks or a personal alarm on one account, since alarm, camera and smart lock covers both.
- Buyers after a camera specialist, since Annke, camera and video doorbell, stays on cameras and video doorbells alone.
Core features
Ajax Systems builds a system rather than a single gadget. Product types run to alarms, cameras, video doorbells and smoke alarms, alarm, camera and video doorbell. Detection, outdoor video and the front door can share one maker that way. Professional monitoring is available, so alerts can reach a monitoring centre when nobody is home. Local storage is supported, so recordings can stay on your own hardware. Sign in asks for an extra verification step, so an account is harder to open without your phone. Encryption is the gap. End to end encryption is a no, so private video claims stop at the account and the connection. Buyers choosing between a full alarm maker and a camera specialist weigh that trade first, then how much of the house one brand covers.
The company behind it
Ajax Systems trades as AJAX SYSTEMS CH. It has built security hardware since 2011. Buyers are dealing with an established manufacturer rather than a recent entrant. Support runs on email, phone and help centre. That covers a phone call, an email and a help centre. Live chat and community forums are not listed routes, so quick exchange questions go through the channels above. Installers who build their own kit lean on the help centre. Buyers who want help by phone have a direct route. It is a maker rather than a shop, so hardware, app and monitoring come from one company.
How Ajax Systems compares
Arno
BlazeVideo DE
Frequently asked questions
What does Ajax Systems actually make?+
The range covers alarms, cameras, video doorbells and smoke alarms, alarm, camera and video doorbell. That mix matters. Detection, outdoor video and the front door can come from one maker. A house can be covered without stitching together separate systems. Camera only buyers may end up with more kit than planned.
Can I install Ajax Systems myself, or is monitoring required?+
The listed buying models are diy and monitored, and professional monitoring is available. Self installers can begin alone. Monitoring can be added later, when alerts need a second pair of hands. That suits owners who would rather not commit to a service at the start.
Do Ajax devices need wiring?+
Power options are battery, wired and poe, so battery, wired and PoE installs are all in scope. Battery units suit doors and outdoor spots without cabling. Wired and PoE suit fixed points where power already runs. A retrofit can start on battery and grow into wired devices.
What resolution do Ajax cameras reach?+
The listed cameras top out at 4k. Check that figure against the model you buy. The range spans doorbell units and outdoor cameras, so one specification does not cover everything. Shop by resolution on the exact model, not on the range.
Can Ajax record locally, or must footage sit in the cloud?+
Local storage is supported, so recordings can stay on your own hardware. That fits the DIY route in diy and monitored. It applies across the cameras and video doorbells listed in alarm, camera and video doorbell. One local approach covers the video side of the system.
Is Ajax video encrypted, and how is my account protected?+
End to end encryption is a no, so video privacy rests on the account and the connection. Sign in does ask for an extra verification step, which guards access itself. The same account settings apply across the alarm, camera, video doorbell and smoke alarm range, alarm, camera and video doorbell.
How do I get help from Ajax Systems?+
Support runs on email, phone and help centre. That covers a phone call, an email and a help centre. Install problems, wiring questions and account issues each have a route. Live chat and community forums are not listed channels, so a fast answer during setup is not the expectation.
Who is behind Ajax Systems?+
The company trades as AJAX SYSTEMS CH and has built security hardware since 2011. A named legal entity and a stated founding year make the vendor easier to check. Support runs through email, phone and help centre, so one company handles the kit and the help around it.
Sources
- ajax.systems checked September 30, 2026
Backs: Legal entity, Pricing model, Professional monitoring
“AJAX SYSTEMS CH. All rights reserved”
- ajax.systems/company-history checked September 30, 2026
Backs: Founded
“Ajax Systems was founded in 2011”
- ajax.systems/products checked September 30, 2026
Backs: Products
“Intrusion protection, Video surveillance TurretCam, Doorbells DoorBell, Fire detectors”
- ajax.systems/products/doorbell checked September 30, 2026
Backs: Local storage, Power source
“DoorBell recordings can be stored using Ajax NVR - 16 TB local video archive, TurretCam up to 256 Gb SD card”
- ajax.systems/products/turretcam checked September 30, 2026
Backs: End-to-end encryption, Top resolution, Two-factor sign-in
“TLS encryption”
- ajax.systems/support checked September 30, 2026
Backs: Support channels
“support@ajax.systems, +18334294824, Manuals and articles Support”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price, Monitoring per month, Minimum contract.
Ajax Systems
One maker for alarms, cameras, a video doorbell and smoke alarms, alarm, camera and video doorbell, with monitoring left optional.