Bauknecht review
Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Bauknecht suits households in Germany that want laundry and kitchen appliances from one maker, backed by a 2 years warranty and spare parts held for 10 years. Buyers shopping well outside its home market will find the range and the support hours narrower than the alternatives here.
Key facts
- Best for
- One maker for a full kitchen and laundry fit out in Germany.
- Reference models
- BW 719 A, BT 84D WWS, B6R 88 SILENCE DE, BKO PBM (Source, checked September 30, 2026)
- Capacity
- 7 kg (Source, checked September 30, 2026)
- Warranty
- 2 years (Source, checked September 30, 2026)
- Spare parts period
- 10 years (Source, checked September 30, 2026)
- Installation offered
- Yes (Source, checked September 30, 2026)
- Mobile app
- Yes (Source, checked September 30, 2026)
- Legal entity
- Bauknecht Hausgeräte GmbH (Source, checked September 30, 2026)
- Headquarters
- Germany (Source, checked September 30, 2026)
- Founded
- 1919 (Source, checked September 30, 2026)
- Support channels
- Phone, Chat, Help-centre (Source, checked September 30, 2026)
- Products
- Washing machine, Dryer, Dishwasher, Fridge, Oven, Hob, Cooker
- Official website
- bauknecht.de
Pros and cons
Pros
- Spare parts are listed for 10 years, far beyond the 2 years warranty, so an older machine can still be repaired instead of replaced.
- Installation is offered, so a new washing machine, dishwasher or fridge can be delivered and fitted through the same maker rather than a third party.
- A mobile app is part of the range, so supported machines can be monitored and started from a phone.
- The range spans washing machine, dryer and dishwasher, so a single brand can cover a whole kitchen and laundry rather than mixing makers.
Cons
- The 2 years warranty sits at 3 of 30 brands on length, so cover is on the short side for a major appliance.
- Support runs on phone, chat and help centre only, and the company is registered in Germany, so buyers elsewhere may find arranging a visit harder.
- Robot vacuums are not among its product types (washing machine, dryer and dishwasher), so floor cleaning has to come from a different maker.
Who it suits
- Households in Germany fitting out a kitchen and a laundry at once who want a single contact for parts, repairs and installation.
- Owners who keep large machines for a long stretch, since spare parts are listed for 10 years.
- Shoppers who would rather have fitting handled for them, since installation is offered.
Who should look elsewhere
- Not for dryer-only shoppers, since NEWLUX lists dryer and nothing wider.
- Not for buyers who want a fixed model shortlist, since Exquisit names specific units in GS5231-NF-H-040C weiss, MW 802, EGSP1009-E-030E silber while Bauknecht ranges across washing machine, dryer and dishwasher.
Core features
Bauknecht backs its appliances with a 2 years warranty and keeps spare parts available for 10 years, a longer window than most owners ever need. That matters for big machines, since a drum, a door seal or a pump can fail years after a set has left the showroom. Installation is offered, so delivery and fitting can be arranged with the maker. A mobile app is part of the range, which lets compatible machines be checked and run from a phone. The detail to weigh is the cover itself: 2 years is shorter than the 10 years parts window, so a repair after the warranty ends leans on parts availability rather than on labour being covered.
The company behind it
The company behind the badge is Bauknecht Hausgeräte GmbH, registered in Germany, and it has been building appliances since 1919. A business of that standing usually means documentation and replacement parts stay available for older machines, which fits the 10 years spare parts window. Buyers are served through phone, chat and help centre, so a phone call, a live chat or the help centre cover most questions. Contact runs through the home operation, which suits shoppers in that market more than those buying from another country.
How Bauknecht compares
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Frequently asked questions
What warranty does Bauknecht give on its appliances?+
Bauknecht lists a 2 years warranty on its appliances, which is shorter than many buyers expect on a large machine. Spare parts stay available for 10 years, so an older unit can usually still be fixed, though the labour falls outside the cover once 2 years has passed.
Can Bauknecht install a machine for me?+
Installation is offered, so delivery and fitting can be arranged with the maker rather than through a third party. That matters most for washing machines, dishwashers and fridges, where a poor fit leads to leaks, noise and vibration. Check what the installation covers before ordering, since the 2 years warranty applies to the machine itself.
Does Bauknecht have an app for connected machines?+
A mobile app is part of the range, so compatible washing machines, dryers and dishwashers can be monitored and started from a phone. Machines without the app work as ordinary appliances. Drum size still matters more for daily laundry, with listed capacity of 7 kg on the flagship washer.
Where is Bauknecht based and how old is the company?+
The legal entity is Bauknecht Hausgeräte GmbH, registered in Germany, and the brand has been making appliances since 1919. A company of that age normally keeps documentation and parts in circulation for older models, which lines up with the 10 years spare parts window.
How do I contact Bauknecht customer service?+
Support runs on phone, chat and help centre, so a phone call, a live chat or the help centre cover most questions. Email is not among phone, chat and help centre, which can slow down anything that needs documents attached. Shoppers outside DE may also find a German language service slower than a local brand.
Which appliance types does Bauknecht sell?+
Bauknecht covers the main large appliances, listed as washing machine, dryer and dishwasher. Hoover matches the same set in cooker, dishwasher and dryer, so category coverage rarely separates the two. Reference models include BW 719 A, BT 84D WWS, B6R 88 SILENCE DE, BKO PBM, which give a clear picture of the naming style used across the range.
Is Bauknecht a good choice outside Germany?+
Most practical information comes from DE, where the company is registered and support runs on phone, chat and help centre. Buyers in other markets should check local delivery and installation cover, since installation is offered through the home operation rather than as a worldwide service. Warranty terms may also be handled differently once a machine leaves that market.
How does Bauknecht compare with Hoover and NEWLUX?+
Hoover lists cooker, dishwasher and dryer, a set that overlaps Bauknecht's washing machine, dryer and dishwasher almost item for item. NEWLUX is narrower, with dryer only. That leaves warranty length and parts availability as the clearer reasons to pick one over another, so the 10 years parts window next to a 2 years warranty is the detail to weigh.
Sources
- bauknecht.de checked September 30, 2026
Backs: Mobile app, Capacity, Products, Reference models
“Waschmaschinen mit HomeWhiz App”
- bauknecht.de/innovation/100-jahre checked September 30, 2026
Backs: Founded
- bauknecht.de/kundencenter/garantien checked September 30, 2026
Backs: Spare parts period, Warranty
- bauknecht.de/kundencenter/kontakt checked September 30, 2026
Backs: Support channels
- bauknecht.de/seiten/impressum checked September 30, 2026
Backs: Headquarters, Legal entity
“Sitz der Gesellschaft: Stuttgart”
- bauknecht.de/seiten/versandkostenubersicht checked September 30, 2026
Backs: Installation offered
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from, Dimensions.