BISSELL review
Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
BISSELL suits households that want every floor-care format from one maker, including wet-dry pickup for hard floors, and its 1876 founding and US base show a long floor-care focus. Robot-vacuum entry pricing sits at a median of €145.84 across the field, which makes an early robot purchase realistic.
Key facts
- Best for
- One brand for robot, stick, upright, wet-dry and handheld cleaning.
- Reference models
- Pet Hair Eraser DualBrush 42943, PowerClean DualBrush 4196K, Revolution HydroSteam 4123 (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 1876 (Source, checked September 30, 2026)
- Products
- Robot vacuum, Stick, Upright, Wet dry, Handheld
- Official website
- bissell.co.uk
Pros and cons
Pros
- One brand covers robot vacuum, stick and upright, a wider spread than Philips, which lists robot vacuum and wet dry alone.
- A US head office and a 1876 founding date point to a floor-care specialist rather than a general electronics maker.
- The reference range covers a pet hair dual-brush, a PowerClean hard floor dual-brush and a Revolution hydrosteam wet cleaner, so pet hair pickup and hard floor wet cleaning both sit inside one name.
- Suction has room to work on the cordless side, where listings reach a median of 16,200 Pa against 11,500 Pa for robot listings.
Cons
- Chat is the thinnest support route at 26.2%, while 90.1% of listings carry a help centre and 65.4% carry phone support, so live chat is a weaker first stop.
- Cordless pricing spans entry at a median of €99.99 and a flagship median of €414.98, so the step up inside the cordless line is a wide one.
Ready to try BISSELL?
Who it suits
- Homes with pets that want a dedicated pet hair tool from the same brand as the robot.
- Owners of tiled or sealed floors who want wet-dry pickup alongside a robot.
- Buyers who want several floor-care formats under one name rather than a single-format brand.
Who should look elsewhere
- Buyers who want a self-emptying dock as standard rather than an extra, since 15.8% of listings ship without one, so Ewbank and Philips robot ranges are worth a look too.
- Shoppers who rank live chat above a help centre should check Ewbank or Philips first, because chat appears on 26.2% of listings against 90.1% with a help centre.
- Anyone who only wants a robot and a wet-dry machine, since Philips lists robot vacuum and wet dry and BISSELL's wider robot vacuum, stick and upright spread includes formats you may never use.
Who runs it
BISSELL is a floor-care specialist rather than a general electronics maker, and its head office sits in the US. It was founded in 1876, so floors have been the whole job for well over a century, long before app control or voice assistants shaped the buying decision. That focus shows in the catalogue. BISSELL builds robot vacuum, stick and upright, so one name can cover a robot that runs while you are out, a stick for the stairs, an upright for carpets and a wet-dry unit for sealed floors. Philips lists robot vacuum and wet dry, a narrower floor-care set, while Ewbank centres on a cordless robot, a cordless stick and a pet upright, and Daewoo Electricals sells robot, cordless and combined vacuum and mop machines under a single named range. The reference range spans a pet hair dual-brush, a PowerClean hard floor dual-brush and a Revolution hydrosteam wet cleaner, which is why pet hair pickup and hot wet cleaning on hard floors both sit inside the range.
How BISSELL compares
Arno
Buture is also on the cordless vacuums list and sells in the same markets.
BlazeVideo DE
Frequently asked questions
What kinds of vacuums does BISSELL make?+
BISSELL builds robot vacuum, stick and upright, so a single brand covers robot, stick, upright, wet-dry and handheld jobs in one place. That is a wider spread than Philips, which lists robot vacuum and wet dry alone, and it suits homes that want one name on the robot and the wet-dry unit.
What do robot vacuums cost at the entry level?+
Across the robot-vacuum field, entry listings run a median of €145.84 and the flagship tier a median of €719. Those are the two price points to hold in mind when a BISSELL robot is quoted, because the distance between them is the range a shopper is choosing across.
How much do cordless BISSELL vacuums cost?+
Cordless listings enter at a median of €99.99, and the flagship tier sits at a median of €414.98. Those are two separate price points rather than one, so a shopper picking a stick vacuum for the stairs pays at the lower end, not the upper.
Do BISSELL robot vacuums mop as well as vacuum?+
Mopping is mixed across the field: 36.4% of listings use a pad, 25.5% use a roller, 21.8% use spinning mops and 16.4% carry no mop at all. Where a mop does lift off carpet, the lift runs a median of 12 mm.
How much suction do BISSELL machines give?+
Robot listings show a median maximum suction of 11,500 Pa, while cordless listings run higher at 16,200 Pa. If your home has deep carpet and heavy pet hair, the cordless side of the BISSELL range is where the stronger pickup sits.
How is BISSELL supported after you buy?+
Support varies by listing. A help centre appears on 90.1% of listings and phone support on 65.4%, with email on 73.5%. Chat is the thinnest route at 26.2%, so the help centre and phone are the more dependable routes.
Who is BISSELL suited to?+
BISSELL suits homes with pets and hard floors. Its reference range covers a pet hair dual-brush, a PowerClean hard floor dual-brush and a Revolution hydrosteam wet cleaner, and robot vacuum, stick and upright means one brand can cover both the robot and the wet-dry pickup.
Where is BISSELL based?+
The head office is in the US, and the company was founded in 1876. That long floor-care history matters if you want wet-dry handling from an established specialist rather than a catalogue built only around robot machines.
Sources
- en.wikipedia.org/wiki/Bissell checked September 30, 2026
Backs: Founded, Headquarters, Products
“Founded 1876”
- vacuumwars.com/bissell-reviews checked September 30, 2026
Backs: Reference models
“Bissell Pet Hair Eraser DualBrush 42943, Bissell PowerClean DualBrush 4196K, Bissell Revolution HydroSteam 4123”
Compiled from 2 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Entry price, Flagship price, Top suction (Pa), Self-empty dock, Mop type.
BISSELL
One brand for robot, stick, upright, wet-dry and handheld cleaning.