Consul review

Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Consul suits Brazilian households setting up a first major appliance run, with washing machines, fridges, cookers, ovens and hobs under one roof. Entry prices start at BRL 1,507.52, and the water filters carry INMETRO Class A filtration. Buyers wanting a European range should look elsewhere.

Key facts

Best for
Filling a Brazilian kitchen with laundry and cooking appliances from one brand.
Reference models
CWB10BB, CWN15AB, CWN16AB (Source, checked September 30, 2026)
Price from
R$1,507.52 (Source, checked September 30, 2026)
Energy class
A (Source, checked September 30, 2026)
Capacity
10 kg (Source, checked September 30, 2026)
Dimensions
58 x 65 x 101 (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Installation offered
Yes (Source, checked September 30, 2026)
Installation fee
R$199.90 (Source, checked September 30, 2026)
Markets
BR (Source, checked September 30, 2026)
Legal entity
BUD Comércio de Eletrodomésticos Ltda. (Source, checked September 30, 2026)
Headquarters
Brazil (Source, checked September 30, 2026)
Support channels
Chat, Help-centre (Source, checked September 30, 2026)
Products
Washing machine, Fridge, Cooker, Oven, Hob
Official website
consul.com.br

Water filters

Filter system
Countertop (Source, checked September 30, 2026)
Reference models
CWB10BB, CWN15AB, CWN16AB (Source, checked September 30, 2026)
Price from
R$1,507.52 (Source, checked September 30, 2026)
Certification scope
INMETRO Portaria 102/2022 Class A filtration (filters retain particles between 0.5 and 1.0 micrometers); refills carry Abrafipa approval (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Markets
BR (Source, checked September 30, 2026)
Legal entity
BUD Comércio de Eletrodomésticos Ltda. (Source, checked September 30, 2026)
Headquarters
Brazil (Source, checked September 30, 2026)
Support channels
Chat, Help-centre (Source, checked September 30, 2026)

Air treatment

Reference models
CWB10BB, CWN15AB, CWN16AB (Source, checked September 30, 2026)
Price from
R$1,507.52 (Source, checked September 30, 2026)
Filter change interval
6 months (Source, checked September 30, 2026)
Warranty
1 year (Source, checked September 30, 2026)
Markets
BR (Source, checked September 30, 2026)
Legal entity
BUD Comércio de Eletrodomésticos Ltda. (Source, checked September 30, 2026)
Headquarters
Brazil (Source, checked September 30, 2026)
Support channels
Chat, Help-centre (Source, checked September 30, 2026)
Products
Washing machine, Fridge, Cooker, Oven, Hob

Pros and cons

Pros

  • Covers washing machine, fridge and cooker in a single range
  • Entry pricing starts at BRL 1,507.52
  • Water filters carry INMETRO Class A filtration with Abrafipa approved refills
  • Support runs through chat and help centre
  • Installation is offered on machines, with a fee of BRL 199.90

Cons

  • Warranty runs 1 year, shorter than the extended cover Hoover promotes
  • The range lists washing machine, fridge and cooker and no dryer, unlike cooker, dishwasher and dryer and washing machine, dryer and dishwasher
  • Support reaches chat and help centre only, with no phone line listed
  • Consul sells in Brazil, so none of it reaches buyers outside Brazil

Ready to try Consul?

Scored 8.8 / 10 by SmartHomeCue.

Who it suits

  • Brazilian households replacing a washing machine or cooking appliance
  • Shoppers who want laundry and cooking kit from one brand
  • Renters and families who want installation handled for them

Who should look elsewhere

  • Buyers outside Brazil, since Consul sells in BR only
  • Shoppers wanting a dryer in the same range, as washing machine, fridge and cooker leaves one out
  • People after a long warranty, since cover runs 1 year

Plans and prices

Consul is a one-time purchase brand rather than a subscription, so there is no monthly plan and no renewal charge to weigh. Washing machines start at BRL 1,507.52 in BRL. The reference models listed for the laundry range are CWB10BB, CWN15AB, CWN16AB, so you can match a price to a specific machine. Installation is offered on the machines, and the fee is BRL 199.90. The water filter side of the range is sold as a countertop unit with refills on a 6 month cycle, which is the only recurring cost in the range.

Core features

Warranty cover on the machines runs 1 year, a short term compared with the extended cover brands such as Hoover promote. The reference washing machine carries an energy class of A and a capacity of 10 kg, and measures 58 x 65 x 101 cm, useful for checking a kitchen alcove before delivery. Installation is offered, so the machine does not have to be connected by the buyer. On the water side, the filters carry INMETRO Class A certification for particle filtration, and the cartridge refills carry Abrafipa approval.

How it compares on our data

Against the brands we hold data for, Consul ranks at position 20 of 32 on price from, which places the entry cost in the higher band of the table rather than at the budget end. On warranty years it sits at position 15 of 30, a middling placing that reflects the short cover term. The overall score is 8.8, split into a cost part of 8.9 and an offer part of 8.8. Entry prices across the wider set run between €10.52 and €1,568.95.

The company behind it

Consul trades as BUD Comércio de Eletrodomésticos Ltda. and is headquartered in Brazil. Its products are sold into BR, so the range is built for the Brazilian market and pricing is in BRL. After-sales contact runs through chat and help centre, which covers live chat and a help centre rather than a phone line. The wider set we track holds 376 brands, and the home appliances ranking covers 55 of them, so Consul is one of a smaller group in this category.

How Consul compares

Where Consul is available

Available
Brazil

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a Consul washing machine cost?+

Washing machines start at BRL 1,507.52 in BRL, and the reference models on the laundry pages are CWB10BB, CWN15AB, CWN16AB. That is a purchase price rather than a subscription, so nothing recurs each month. Installation is offered on machines at a fee of BRL 199.90.

What does the Consul water filter cost to keep running?+

The filter is a countertop unit, and refills are due on a 6 month cycle. That replacement is the only ongoing spend in the range. Cartridge refills carry Abrafipa approval, so the consumable is certified independently of the machine.

Is the Consul water filter properly certified?+

Yes. The filters hold INMETRO Class A certification, a particle filtration rating rather than a mineral removal claim, so read it as a sediment and particle filter. The refills carry Abrafipa approval and arrive on a 6 month cycle, and the unit itself is a countertop design.

How long is the warranty on a Consul machine?+

Warranty cover runs 1 year on the machines, which is a short term next to brands that promote extended cover. If you want a longer safety net, an extended policy is the route to weigh. The reference machine is energy class A with a capacity of 10 kg.

Can I get a Consul machine installed for me?+

Installation is offered, and the fee for it is BRL 199.90. That is separate from the machine price, so budget for it on top of BRL 1,507.52 if you want the unit connected rather than placing it yourself. The reference machine measures 58 x 65 x 101 cm.

How do I get help from Consul?+

Support runs through chat and help centre, meaning live chat and a help centre. There is no phone line listed, so time-sensitive faults go through chat. The company behind the brand is BUD Comércio de Eletrodomésticos Ltda., based in Brazil.

Where can I buy Consul appliances?+

Consul sells into BR only, so the range and its BRL pricing are built for Brazil. The product types cover washing machine, fridge and cooker. Buyers elsewhere in the world should look at brands listed for their own market instead.

Does the Consul range cover a whole kitchen?+

For core kitchen kit, yes: washing machine, fridge and cooker covers the ground for laundry, cold storage and cooking. There is no dryer or dishwasher in that list, so a laundry-and-dishwasher bundle needs a second brand. Exquisit and Bauknecht both list those two categories alongside.

Sources

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

Consul

Filling a Brazilian kitchen with laundry and cooking appliances from one brand.

8.8/10See alternatives