Eve review

Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Eve suits households that want heating, lighting and blinds under a single app, and it takes the running cost away: the subscription is €0 a month. The trade-off sits at setup, because a hub is required and heat pump compatible is no, so hardware matters more than monthly cost.

Key facts

Best for
People who want Matter devices, a broad device range and no subscription.
Price from
$550 (Source, checked September 30, 2026)
Matter certified
Yes (Source, checked September 30, 2026)
Hub required
Yes (Source, checked September 30, 2026)
Local control
Yes (Source, checked September 30, 2026)
Heat pump compatible
No (Source, checked September 30, 2026)
Energy reporting
Yes (Source, checked September 30, 2026)
Subscription per month
€0 (Source, checked September 30, 2026)
Markets
AU, AT, BE, CA, CZ, DK, FI, FR, DE, GR, IE, IT, LU, NL, NO, PL, PT, ES, SE, CH, GB, US (Source, checked September 30, 2026)
Legal entity
Eve Systems GmbH (Source, checked September 30, 2026)
Headquarters
Germany (Source, checked September 30, 2026)
Support channels
Email, Help-centre (Source, checked September 30, 2026)
Device types
Thermostat, Trv, Lighting, Plug, Sensor, Blinds
Protocols
Matter, Thread
Ecosystems
Alexa, Google, Homekit, Matter, Smartthings
Official website
evehome.com

Home security

Price
$149.95 (Source, checked September 30, 2026)
Monitoring per month
$0 (Source, checked September 30, 2026)
Minimum contract
0 months (Source, checked September 30, 2026)
Products
Camera (Source, checked September 30, 2026)
Professional monitoring
No (Source, checked September 30, 2026)
Local storage
No (Source, checked September 30, 2026)
Cloud plan per month
$0 (Source, checked September 30, 2026)
End-to-end encryption
Yes (Source, checked September 30, 2026)
Free features
iCloud storage with local analysis, no subscription (Source, checked September 30, 2026)
Top resolution
1080p (Source, checked September 30, 2026)
Recording retention
10 days (Source, checked September 30, 2026)
Installation required
No (Source, checked September 30, 2026)
Legal entity
Eve Systems GmbH (Source, checked September 30, 2026)
Headquarters
Germany (Source, checked September 30, 2026)
Support channels
Email, Help-centre (Source, checked September 30, 2026)
Pricing model
Diy
Power source
Wired
Ecosystems
Alexa, Google, Homekit, Matter, Smartthings

Pros and cons

Pros

  • The subscription is €0 a month, so there is no renewal step to budget for.
  • Contract length is 0 months and the cloud plan is $0 a month, so the model is a sale rather than a rental.
  • Matter certified is yes and the protocol list is matter and thread, so the kit can join an existing Matter network.
  • Energy reporting is yes, so the heating devices can show what they used.

Cons

  • A hub is required, so Thread devices need extra hardware before anything joins the network.
  • Heat pump compatible is no, which rules Eve out for a home running a heat pump.
  • Support runs on email and help centre only, so there is no phone route during a first install.
  • Local storage is no and recording retention is 10 days, so longer history is not kept on the camera.

Ready to try Eve?

Scored 8.9 / 10 by SmartHomeCue.

Who it suits

  • People on Apple HomeKit or Matter who want local control and a subscription of €0 a month.
  • Anyone who wants a single maker to cover heating, lighting, plugs, sensors and blinds, with sales across AU, AT and BE markets.
  • Camera buyers who care about privacy: end to end encryption is yes, and the camera is wired and needs no installation.

Who should look elsewhere

  • Heat pump households, because heat pump compatible is no, and Aqara and SONOFF both list thermostats and radiator valves in their ranges.
  • Anyone who wants professional monitoring, because professional monitoring is no, while Aqara and Lutron both list sensors among their device types.
  • Shoppers who want a phone number during install, because support runs on email and help centre only.

Plans and prices

Eve is a hardware purchase rather than a service, and that shapes the whole bill. The entry price is $550, which is the cheapest way into the range, while the subscription is €0 a month. Because there is no second-year rate to plan for, a household pays the same for its devices later as it did on day one. Budget the entry figure for kit and treat running costs as settled. Compare that with a plan that adds a monthly fee partway through, and the difference over a few years is straightforward. The same pattern holds for the camera side, where the plan you buy is the plan you keep.

Core features

A short list of things decides whether Eve suits a home. A hub is required, so the Thread side of the range needs that bridge in place before anything joins the network, and the hub belongs in your first order. Local control is yes, so schedules and scenes run inside the home rather than waiting on a cloud server. Energy reporting is yes, so the heating and the plug can show what they used, which is the number many households check first. Heat pump compatible is no, and that is the limit to test early, since a heat pump household should compare Aqara and SONOFF, whose ranges list thermostats and radiator valves.

The company behind it

The brand is operated by Eve Systems GmbH, based in Germany. Support runs on email and help centre, which is a help centre for self service and email for questions that need someone to read them. That is a lighter support model than a call desk, and it suits people who are comfortable working from written guidance. It also means a stalled first install gets solved on paper, so keep more of your own time for troubleshooting than you would with a brand that answers the phone.

How Eve compares

Frequently asked questions

What does Eve cost to get started, and is there a monthly fee?+

Eve's entry price is $550, which covers the cheapest way into the range rather than a single device, and the subscription is €0 a month. Nothing renews at a higher rate later, so the running cost of kit you already own stays the same.

Do I have to pay for cloud storage or a subscription?+

The subscription is €0 a month and the cloud plan is $0 a month. History sits in iCloud with the analysis done on your side, so the camera works as a purchase rather than a service, and no paid tier is needed for the recording history.

Do Eve devices need a hub?+

A hub is required, and the protocol list is matter and thread, so Thread devices need that bridge before they join the network. Local control is yes, which means automations run inside the home once the hub is in place. Plan the hub as part of the budget rather than an afterthought.

Which platforms does Eve work with?+

The ecosystem list is alexa, google and homekit, and matter certified is yes, so the hardware sits inside an existing Matter setup rather than a closed system. Installation required is no, and the range covers thermostat, trv and lighting from the same maker.

Is there a contract or a minimum term?+

Contract length is 0 months and monitoring costs $0 a month, and professional monitoring is no. The model is a direct hardware sale with no term to serve, so you are not counting down to a renewal date or a cancellation window.

Where can I buy Eve devices?+

Eve sells into AU, AT and BE markets, which reaches well beyond a single market and covers the UK, the US and a wide spread of Europe. Availability differs by line, so check the specific product and its local support before ordering, especially outside the home market.

Does the Eve Cam keep recordings on the device?+

Local storage is no, so recordings rely on iCloud rather than a card in the camera. Recording retention is 10 days and the cloud plan is $0 a month. The camera runs on wired power, reaches 1080p, and end to end encryption is yes.

Can Eve control a heat pump?+

Heat pump compatible is no, so a heat pump household should look at Aqara or SONOFF, both of which list thermostats and radiator valves in their ranges. Energy reporting is yes for Eve, so heating usage stays visible even where the thermostat itself is not the right fit.

How do I get help from Eve?+

Support runs on email and help centre, which is a help centre and email rather than a call line. That suits people who are comfortable searching for answers, and it is thinner than a phone route if a first install goes wrong and you need to talk it through.

Sources

  • evehome.com/en/eve-thermo checked September 30, 2026

    Backs: Ecosystems, Matter certified, Subscription per month

    “Works with Apple Home, Samsung SmartThings, Amazon Alexa, Home Assistant and Google Home”

  • evehome.com/en/eve-thermostat checked September 30, 2026

    Backs: Heat pump compatible, Hub required, Local control

    “Does Eve Thermostat also support boilers or heat pumps? Only water-based 230-V underfloor heating systems that are switched via a Triac element or a classic relay are supported”

  • evehome.com/en/imprint checked September 30, 2026

    Backs: Support channels

    “E-mail: [email protected] ... SUPPORT”

  • evehome.com/en/store checked September 30, 2026

    Backs: Device types, Energy reporting, Markets, Price from, Protocols

    “Eve Thermo Smart Radiator Valve; Eve Thermostat Smart Thermostat for Underfloor Heating; Eve Energy Smart Plug & Power Meter; Eve Flare Portable Smart LED Lamp; Eve Motion Wireless Motion Sensor; Eve...”

  • apple.com/us/search/Eve-Cam checked September 30, 2026

    Backs: Price

    “Eve Cam - Smart Indoor Camera $149.95”

  • evehome.com/en-us/eve-outdoor-cam checked September 30, 2026

    Backs: End-to-end encryption, Installation required, Power source, Recording retention, Top resolution

    “you communicate back to base directly over an end-to-end encrypted connection”

  • evehome.com/en-us/imprint checked September 30, 2026

    Backs: Headquarters, Legal entity

    “Ridlerstr. 57 80339 Munich”

  • evehome.com/en-us/store checked September 30, 2026

    Backs: Cloud plan per month, Minimum contract, Free features, Local storage, Pricing model, Monitoring per month, Products, Professional monitoring

    “Eve Cam uses your iCloud storage, requires no additional subscriptions”

Compiled from 8 source pages, checked September 30, 2026. We did not open an account.

Eve

People who want Matter devices, a broad device range and no subscription.

8.9/10See alternatives