EZVIZ review
Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
EZVIZ suits homeowners and renters who want cameras, a video doorbell and a smart lock on a single account, with local storage keeping footage in the house. The trade-off is the paid side, where the cloud plan is $3.99 a month and retained clips run 7 to 30 days.
Key facts
- Best for
- EZVIZ for self installers who want local recording, a video doorbell and a smart lock on a single account.
- Products
- Camera, Smart-lock, Video-doorbell (Source, checked September 30, 2026)
- Local storage
- Yes (Source, checked September 30, 2026)
- Cloud plan per month
- $3.99 (Source, checked September 30, 2026)
- End-to-end encryption
- Yes (Source, checked September 30, 2026)
- Free features
- Live viewing, instant alerts and smart alerts (Source, checked September 30, 2026)
- Top resolution
- 4k (Source, checked September 30, 2026)
- Recording retention
- 7 to 30 days (Source, checked September 30, 2026)
- Two-factor sign-in
- Yes (Source, checked September 30, 2026)
- Installation required
- No (Source, checked September 30, 2026)
- Legal entity
- EZVIZ Inc. (Source, checked September 30, 2026)
- Founded
- 2013 (Source, checked September 30, 2026)
- Support channels
- Help-centre (Source, checked September 30, 2026)
- Pricing model
- Diy
- Power source
- Battery, Wired, Solar
- Ecosystems
- Alexa, Google
- Official website
- ezviz.com
Floor care
- Reference models
- RS20 Max, RE7 Edge, RS20 Pro (Source, checked September 30, 2026)
- Top suction (Pa)
- 13,000 (Source, checked September 30, 2026)
- Self-empty dock
- Yes (Source, checked September 30, 2026)
- Mop type
- Spinning (Source, checked September 30, 2026)
- Obstacle avoidance
- Structured light (Source, checked September 30, 2026)
- LiDAR navigation
- Yes (Source, checked September 30, 2026)
- Runtime
- 240 (Source, checked September 30, 2026)
- Dust bin capacity (ml)
- 350 (Source, checked September 30, 2026)
- Height (cm)
- 10.1 (Source, checked September 30, 2026)
- Spare parts shop
- Yes (Source, checked September 30, 2026)
- Markets
- US, BR, CA, AR, MX, TH, ID, VN, IN, AU, MY, JP, KR, CN, DE, FR, IT, ES, PL, CZ, BE, GB, NL, TR, RO (Source, checked September 30, 2026)
- Legal entity
- EZVIZ Inc. (Source, checked September 30, 2026)
- Founded
- 2013 (Source, checked September 30, 2026)
- Support channels
- Help-centre (Source, checked September 30, 2026)
- Products
- Camera, Smart lock, Video doorbell
Smart home devices
- Hub required
- Yes (Source, checked September 30, 2026)
- Energy reporting
- Yes (Source, checked September 30, 2026)
- Subscription per month
- €4.99 to €32.99 (Source, checked September 30, 2026)
- Markets
- US, BR, CA, AR, MX, TH, ID, VN, IN, AU, MY, JP, KR, CN, DE, FR, IT, ES, PL, CZ, BE, GB, NL, TR, RO (Source, checked September 30, 2026)
- Legal entity
- EZVIZ Inc. (Source, checked September 30, 2026)
- Founded
- 2013 (Source, checked September 30, 2026)
- Support channels
- Help-centre (Source, checked September 30, 2026)
- Device types
- Thermostat, Trv, Lighting, Plug, Hub, Sensor
- Protocols
- Matter, Wi fi
- Ecosystems
- Alexa, Google
Pros and cons
Pros
- Local storage is offered, so clips can stay on hardware inside the home rather than on a monthly plan.
- End to end encryption and two factor sign-in cover stored footage and account access, and installation is listed as not required.
- The smart home line covers thermostat, trv and lighting, adding heating, lighting, plugs, a hub and sensors to the security range.
- Robot vacuum models such as RS20 Max, RE7 Edge, RS20 Pro pair lidar with obstacle avoidance listed as structured light, a self empty dock and a spinning mop.
- Voice control runs through alexa and google and the smart home devices speak matter and wi fi, so the kit joins an existing setup.
Cons
- Support runs on help centre only, with no phone or live chat route listed.
- Cloud retention is 7 to 30 days, short for anyone who wants months of searchable history.
- The smart home side needs a hub, since hub required is listed as yes, and protocols are matter and wi fi.
- Vacuum suction of 13,000 Pa sits below the market median of 15,000 Pa, so deep carpet work is out of reach.
Who it suits
- Self installers: installation is listed as not required, and the range is sold as diy kit.
- Privacy minded households that want local storage and end to end encryption rather than cloud only recording.
- Shoppers in the markets listed as US, BR and CA, who can buy hardware in their own region.
Who should look elsewhere
- Buyers who want alarm or personal alarm kit alongside cameras: The Home Security Superstore covers alarm, camera and smart lock, which reaches further into alarms than camera, smart lock and video doorbell.
- Readers who want home sensors and a smoke alarm on one platform: Aqara spans camera, smart lock and smoke alarm.
- Buyers who only want cameras and video doorbells: Annke keeps its range to camera and video doorbell, a narrower basket than camera, smart lock and video doorbell.
What it does well
EZVIZ runs on camera, smart lock and video doorbell, so a single account can cover cameras, a video doorbell and a smart lock rather than one device type. The headline security choice is local storage: footage can sit on hardware inside the home instead of going to the cloud, which matters for anyone who would rather not pay a monthly bill for basic recording. End to end encryption is listed as offered, and two factor sign-in protects account access, so both the footage and the login carry a layer of protection. Cloud recording stays optional and short lived, with retention of 7 to 30 days, which is enough for a recent events timeline rather than an archive. Installation is listed as not required, so cameras and doorbells can be mounted and set up by the owner, and the range is sold as self install kit. Taken together, the features lean towards households that want local control and clear privacy defaults, with the paid plan reserved for people who want remote access to archived clips.
Who runs it
The company behind the brand is EZVIZ Inc., founded in 2013, which puts it among the more established names in value cameras and smart home hardware. Trading since that year also means the documentation and support pages have had time to fill out, and readers who plan to add cameras over several years are buying into a going concern rather than a new label. After sales runs through help centre, a help centre as the single listed route, so set-up and troubleshooting questions are handled in writing and in the brand's own documentation. That suits buyers who are comfortable with online guides and community threads, and it is the point to weigh for readers who put a phone number or a live chat desk on the same list as a spec sheet. The same breadth shows up in where the hardware is sold, with listed markets spanning the US, Canada, Brazil, Mexico, much of Europe and parts of Asia, so a regional buyer can usually buy in their own country rather than importing.
How EZVIZ compares
SmartWings is also on the matter smart home devices list and sells in the same markets, with prices from $159.99.
Arno
BlazeVideo DE
Frequently asked questions
What does the EZVIZ cloud plan cost each month?+
The entry cloud plan is $3.99 a month, and the wider subscription range runs €4.99 to €32.99. Taking the plan is optional rather than essential: live viewing, instant alerts and smart alerts are listed as Live viewing, instant alerts and smart alerts, and local storage is offered, so a household that never records to the cloud can skip the fee entirely.
What do I get without paying anything?+
The free tier covers live viewing, instant alerts and smart alerts, listed as Live viewing, instant alerts and smart alerts. Cloud recording, which keeps clips for 7 to 30 days, sits behind the paid plan, so longer archives have to stay on local storage inside the home. The range is sold as diy kit, so the plan is an add-on.
How long does the cloud keep footage, and can I record locally?+
Cloud retention is 7 to 30 days, a short window for review after an event. Local storage is listed as offered, so cameras can write to storage inside the home and footage does not have to leave the property. End to end encryption and two factor sign-in are both listed, which covers the stored clips and the account that manages them.
Do I need an installer?+
Installation is listed as not required, so cameras and doorbells are set up by the owner. The range is sold as diy kit, and devices run on battery, wired and solar options, so a battery or solar camera goes up without power at the mount. Smart home devices do need a hub, since hub required is listed as yes for that range.
What can I actually buy from EZVIZ?+
Security hardware runs camera, smart lock and video doorbell, so cameras, a smart lock and a video doorbell sit in a single account. The smart home line widens that to thermostat, trv and lighting, covering heating control, lighting, plugs, a hub and sensors, with energy reporting listed as supported. Robot vacuums are sold alongside, with RS20 Max, RE7 Edge, RS20 Pro as the reference models.
Will it fit into my smart home?+
Voice control runs through alexa and google, and the smart home devices speak matter and wi fi, so the range joins an existing setup rather than sitting apart from it. Hub required is listed as yes for the smart home range, and that hub also gives the cameras a local place to keep footage. Protocols are limited to what is listed, so check an existing hub first.
How do the robot vacuums perform?+
Suction tops out at 13,000 Pa, below the market median of 15,000 Pa. Obstacle avoidance is listed as structured light and lidar is offered on the flagship models, with 240 minutes of runtime and a 350 ml bin on a 10.1 cm body. A self empty dock is listed, which handles emptying, and the mop is spinning.
Where is EZVIZ sold, and who is behind it?+
Hardware is listed for the markets shown as US, BR and CA, so buying in your own country is usually possible. The company is EZVIZ Inc., founded in 2013. After sales runs on help centre, and a spare parts shop is listed, which helps with replacement units and camera parts over the life of the kit.
Sources
- ezviz.com checked September 30, 2026
Backs: Products, Support channels
“C6N G1 Pan & Tilt Wi-Fi Indoor Camera, Y3000FVP Plus Smart Fingerprint Lock, DP2C Wire-free Peephole Doorbell”
- ezviz.com/category/smart-home checked September 30, 2026
Backs: Device types, Energy reporting, Reference models, Spare parts shop
“T56 Smart Thermostat Kit; T55 Smart Radiator Thermostat; T30-10E-EU Smart Plug with Power Consumption Tracker (EU Standard); T56G Home Gateway; EL3 Security Light Cameras; List of Supported EZVIZ...”
- ezviz.com/choose-country-region checked September 30, 2026
Backs: Markets
“United States, Brasil, Canada, Argentina, Mexico, Thailand, Indonesia, Viet Nam, India, Australia, Malaysia, Japan, Korea, China, Deutschland, France, Italia, Espana, Polska, Cesko, Belgium, United...”
- ezviz.com/cloudplay checked September 30, 2026
Backs: Cloud plan per month, Recording retention, Subscription per month, Two-factor sign-in
“Individual Plans 7-Day Event-Based Video History Monthly: $3.99”
- ezviz.com/inter/page/about-ezviz checked September 30, 2026
Backs: Founded
“2013 EZVIZ brand established”
- ezviz.com/inter/product/cb8-lite-4k/293389 checked September 30, 2026
Backs: Free features, Power source
“Stays Informed With Smart Alerts For Free”
- ezviz.com/inter/product/h8c-pro-4k/61817 checked September 30, 2026
Backs: End-to-end encryption, Ecosystems, Installation required, Local storage, Pricing model, Top resolution
“End-to-end Data Encryption”
- ezviz.com/legal/terms-of-service checked September 30, 2026
Backs: Legal entity
“provided administered by EZVIZ Inc., EZVIZ International Limited and and/or their affiliates”
- ezviz.com/product/re7-edge/67778 checked September 30, 2026
Backs: Obstacle avoidance, Runtime
“AI and Structured Light Obstacle Detection and Avoidance - RE7 Edge”
- ezviz.com/product/rs20+max/63807 checked September 30, 2026
Backs: Dust bin capacity (ml), Height (cm), LiDAR navigation, Mop type, Self-empty dock, Top suction (Pa)
“Dust Box Capacity 0.35 L - RS20 Max”
- ezviz.com/product/t35w-matter/189272 checked September 30, 2026
Backs: Protocols
“only the latest version of the T35W model supports the Matter protocol; Wi-Fi Standard IEEE802.11b, 802.11g, 802.11n”
- ezviz.com/product/t56/64743 checked September 30, 2026
Backs: Hub required
“Please note that the T56G Home Gateway can only be connected to the T56T Thermostat”
Compiled from 12 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price, Monitoring per month, Minimum contract.
EZVIZ
EZVIZ for self installers who want local recording, a video doorbell and a smart lock on a single account.