Frontpoint review
Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Frontpoint suits US homeowners who want a single supplier for alarms, cameras, locks and video doorbells with professional monitoring, and who can commit to a 36 months contract. The entry price of $69 sits above cheaper camera-only rivals, but one account covers alarm, camera and smart lock.
Key facts
- Best for
- US households wanting one supplier for alarm, cameras, video doorbells and smart locks with professional monitoring.
- Price
- $69 (Source, checked September 30, 2026)
- Monitoring per month
- $44.99 to $49.99 (Source, checked September 30, 2026)
- Minimum contract
- 36 months (Source, checked September 30, 2026)
- Products
- Alarm, Camera, Smart-lock, Video-doorbell, Smoke-alarm (Source, checked September 30, 2026)
- Professional monitoring
- Yes (Source, checked September 30, 2026)
- Money-back period
- 30 days (Source, checked September 30, 2026)
- Cloud plan per month
- $14.99 (Source, checked September 30, 2026)
- Two-factor sign-in
- Yes (Source, checked September 30, 2026)
- Installation required
- No (Source, checked September 30, 2026)
- Legal entity
- FRONTPOINT SECURITY SOLUTIONS, LLC (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Support channels
- Phone, Help-centre (Source, checked September 30, 2026)
- Pricing model
- Diy, Monitored
- Official website
- frontpointsecurity.com
Apps and profiles
- Elsewhere
- TrustpilotX
Pros and cons
Pros
- One supplier covers alarm, camera and smart lock, so cameras, doorbells, locks and the alarm can sit on one account.
- Professional monitoring is included as an option on the diy and monitored model, with monitoring fees running $44.99 to $49.99.
- Two factor login is supported, which matters when the same app opens your alarm and your doorbell.
- The 30 days money back window gives you time to decide the hardware suits the property.
- Help is available by phone and help centre, and installation is not required, so a renter or confident homeowner can set the system up.
Cons
- The 36 months contract term commits you for years, and the site ranking on contract length sits at 60 of 60.
- The entry price of $69 is well above $13.95 and $19.99, so the starter cost is higher than camera-first alternatives.
- Monitoring fees run $44.99 to $49.99, which adds to the cost every year after the first.
- Support runs on phone and help centre only, so live chat and email are not listed as ways to reach help.
Who it suits
- Homeowners in the US who want alarms and cameras from one supplier rather than mixing brands
- People who want professional monitoring rather than running their own alerts
- Renters and confident installers, since installation is not required
Who should look elsewhere
- Shoppers who only want a cheap standalone camera, since Aqara starts at £36.98 with no monitoring commitment
- Anyone unwilling to sign a 36 months contract, because the commitment runs longer than most camera plans
- Buyers who want live chat or email support, since support runs on phone and help centre only
Pricing
The entry price is $69, and that sits well above what a camera-only shop charges. The Home Security Superstore lists gear at $13.95 and Annke at $19.99, so the difference at the start is real, and it buys you a system rather than a single unit. Ongoing cost is where the comparison matters most. Monitoring fees run $44.99 to $49.99, and the cloud plan adds $14.99 a month for video storage and related service. The contract runs 36 months, so the price at entry and the price at renewal are the same commitment, not a trial followed by a cheaper plan. The Home Security Superstore and Annke are the cheap end of the market, and Aqara at £36.98 is a single market with no monitoring fee attached. If your goal is one alarm, one camera set and someone watching it, Frontpoint costs more at every step and covers more ground.
What it does well
The catalogue is broad for a security supplier. alarm, camera and smart lock means alarms, cameras, video doorbells, smart locks and smoke alarms can all sit on one account, which is where the diy and monitored model earns its keep. You are not stitching a camera from one maker to a lock from another. Professional monitoring is a yes, so a triggered alarm can reach a monitoring centre rather than only your phone. Two factor is also a yes, which matters on an account that opens your alarm panel and your front door lock. Installation is not required, so the system suits a homeowner or renter who is comfortable pairing devices themselves. The trade-off is that you own the setup rather than handing it to an installer, and the diy and monitored model means you choose between running the system yourself and paying for monitoring.
Where it sits among rivals
The site ranking puts Frontpoint at 33 of 70 on entry price, which is the mid part of the market rather than the value end. The cheaper names on that list are camera specialists, and the front of the list is where the fully monitored alarm systems sit. On monitoring fees, the position is 50 of 51, so the $44.99 to $49.99 charge sits in the middle of the compared brands. You pay for a service, not a penalty, but you are not getting the cheapest monitoring either. Contract length is the weakest showing. At 60 of 60, the 36 months term is one of the longest in the comparison. That single figure is the main reason to read the renewal terms before you sign.
Who runs it
The company is registered as FRONTPOINT SECURITY SOLUTIONS, LLC and operates from US, so this is a US business serving a US market. Plan terms and monitoring agreements are drawn up with that entity rather than a reseller. Support runs on phone and help centre, which means phone and a help centre. There is no live chat or email listed, so if your question is not urgent, the help centre is the route. Combined with the 30 days money back window, that gives you a defined period to decide the system works for your property.
How Frontpoint compares
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Frequently asked questions
How much does a Frontpoint system cost to start?+
The entry price is $69. That is the cost of getting into the range, and it is the figure to compare with a camera-only purchase, where The Home Security Superstore lists gear at $13.95 and Annke at $19.99. The Frontpoint figure covers a system you can expand rather than one device.
What does Frontpoint cost each month after the first purchase?+
Monitoring fees run $44.99 to $49.99, and the cloud plan adds $14.99 a month. Those are the recurring figures, so budget them separately from the $69 entry price. The contract runs 36 months, which means the renewal figures are the same ones you agreed to at the start.
Does Frontpoint charge a contract length?+
Yes, the contract runs 36 months. On the site ranking, that is a position of 60 among 60 brands compared on contract length, so it sits at the longer end. If you rent or expect to move, that term is the detail to weigh before signing.
Which product types can I get from Frontpoint?+
The catalogue covers alarm, camera and smart lock. That means alarms, cameras, video doorbells, smart locks and smoke alarms can all come from one supplier. It is the reason the $69 entry price sits above camera-only shops, since you are buying a system rather than a single unit.
Is there professional monitoring, and is installation needed?+
Professional monitoring is a yes, and installation is not required. The diy and monitored model means you can choose between running the system yourself and having it monitored. Not needing an installer suits a renter or a confident homeowner, though you own the setup rather than handing it over.
How do I get help from Frontpoint?+
Support runs on phone and help centre, so phone and a help centre are the listed routes. Live chat and email are not among the channels stated. There is also a 30 days money back window, which gives you time to change your mind within a defined period.
Where does Frontpoint operate?+
The company is registered as FRONTPOINT SECURITY SOLUTIONS, LLC and is based in the United States, so the terms and monitoring agreements are with a US business. If you are outside the US, the listed pricing in $69 and the $44.99 to $49.99 monitoring fees may not apply to you.
Does the Frontpoint app use two factor login?+
Two factor is a yes. That matters here because the same account can cover the alarm panel, the cameras and the smart locks. Extra login steps also slow down anyone who tries to get into the account from a stolen phone.
Sources
- frontpointsecurity.com checked September 30, 2026
Backs: Pricing model, Money-back period, Professional monitoring, Support channels
“Easy, DIY Setup - 24/7 professional monitoring”
- frontpointsecurity.com/offer-details checked September 30, 2026
Backs: Cloud plan per month, Minimum contract, Monitoring per month, Price
“Video-Only Plan subscriptions starting at $14.99 per month - Indoor Camera, Wireless Outdoor Camera, flagship Premium Floodlight Camera”
- frontpointsecurity.com/shop checked September 30, 2026
Backs: Installation required, Two-factor sign-in
“one you set up yourself without the need for professional installation - No drilling, wiring, or technician visit required”
- frontpointsecurity.com/shop/products checked September 30, 2026
Backs: Products
“Door/Window Sensor - Indoor Camera - Smart Door Lock - Wireless Doorbell Camera, Wired Doorbell Camera - Smoke + Heat Sensor”
- frontpointsecurity.com/terms-of-use checked September 30, 2026
Backs: Headquarters, Legal entity
“controlled and operated by FRONTPOINT from its principal office in the Commonwealth of Virginia”
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
Frontpoint
US households wanting one supplier for alarm, cameras, video doorbells and smart locks with professional monitoring.