Hoover review

Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Hoover suits UK buyers who want a full floor-care and cooking range in one place, backed by a Haier legal entity and long parts availability. Its entry vacuum price of £64.99 sits well inside the category, while the flagship reaches £319.99 with lidar and a self-empty dock.

Key facts

Best for
Buyers in the GB market who want one brand for vacuums and cooking, from £64.99 upward.
Reference models
HG4, HG2 Hydro TurboSlim, HG2 Hydro ProTurboSlim (Source, checked September 30, 2026)
Entry price
£64.99 (Source, checked September 30, 2026)
Flagship price
£319.99 (Source, checked September 30, 2026)
Top suction (Pa)
5,000 (Source, checked September 30, 2026)
Self-empty dock
Yes (Source, checked September 30, 2026)
Mop type
Pad (Source, checked September 30, 2026)
Obstacle avoidance
None (Source, checked September 30, 2026)
LiDAR navigation
Yes (Source, checked September 30, 2026)
Runtime
160 (Source, checked September 30, 2026)
Dust bin capacity (ml)
800 (Source, checked September 30, 2026)
Height (cm)
8.3 (Source, checked September 30, 2026)
Warranty
1 to 5 years (Source, checked September 30, 2026)
Spare parts shop
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Haier Smart Home UK&I Ltd (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
1908 (Source, checked September 30, 2026)
Support channels
Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
Products
Robot vacuum, Stick, Upright, Wet dry, Handheld
Official website
hoover-home.com

Home appliances

Reference models
HG4, HG2 Hydro TurboSlim, HG2 Hydro ProTurboSlim (Source, checked September 30, 2026)
Price from
£119 (Source, checked September 30, 2026)
Energy class
A (Source, checked September 30, 2026)
Annual energy use (kWh)
40 (Source, checked September 30, 2026)
Capacity
9 kg (Source, checked September 30, 2026)
Dimensions
59.5x52.1x85 (Source, checked September 30, 2026)
Warranty
1 to 5 years (Source, checked September 30, 2026)
Spare parts period
10 years (Source, checked September 30, 2026)
Installation offered
Yes (Source, checked September 30, 2026)
Installation fee
£20 to £99 (Source, checked September 30, 2026)
Mobile app
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Haier Smart Home UK&I Ltd (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
1908 (Source, checked September 30, 2026)
Support channels
Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
Products
Robot vacuum, Stick, Upright, Wet dry, Handheld

Apps and profiles

Elsewhere
instagram.comfacebook.com

Pros and cons

Pros

  • Entry price of £64.99 places Hoover near the front of the field on price at entry, and the flagship adds lidar and a self-empty dock.
  • The range covers robot vacuum, stick and upright, so a single brand covers robot, stick, upright, wet-dry and handheld cleaning.
  • Support runs on email, chat and phone, and a spare parts shop plus 10 years of parts cover keeps machines in service.
  • Cooking runs alongside floor care, with energy class A and annual energy use of 40 kWh.
  • Warranty on vacuums runs 1 to 5 years.

Cons

  • Suction of 5,000 Pa sits below a category median of 15,000 Pa, so deep carpet pile is not the strong suit.
  • Obstacle avoidance is listed as none, which leaves cables and clutter to be moved by hand.
  • Suction ranks 40 of 46 brands, and the flagship rank is 29 of 66.
  • The catalogue lists robot vacuum, stick and upright against a narrower focus from Philips, which covers robot vacuum and wet dry.

Ready to try Hoover?

Scored 9.4 / 10 by SmartHomeCue.

See alternatives

Who it suits

  • Households wanting robots, stick, upright, wet-dry and handheld models under one roof
  • GB shoppers who prioritise entry price over peak suction
  • Buyers who value a spare parts shop and 10 years of parts cover

Who should look elsewhere

  • Homes with thick carpet where suction of 5,000 Pa is not enough
  • Buyers who want object recognition, since obstacle avoidance is none
  • Shoppers outside GB

What it does well

The flagship robot pairs suction of 5,000 Pa with a self-empty dock and lidar navigation, so the dock handles emptying and lidar does the mapping. Robot runtime is listed at 160 minutes, the onboard bin holds 800 ml, and the body stands 8.3 cm tall. Mopping on that model is pad based rather than a roller or spinning mop, which suits hard floors and light everyday spill clean ups. Vacuum warranty runs 1 to 5 years depending on the model, and a spare parts shop keeps brushes, batteries and filters available after purchase. A mobile app is part of the setup, so scheduling and mapping run from a phone.

Pricing

Vacuum entry sits at £64.99, which puts the cheapest Hoover machines within easy reach of a first robot or stick purchase. The flagship robot with self-empty dock and lidar is listed at £319.99, a step up for homes that want hands off emptying and reliable mapping. Cooking is priced separately from floor care, with the range starting at £119, so a single-brand basket can be built at more than one price tier. Vacuum warranties run 1 to 5 years, and installation can be added for a fee of £20 to £99.

Where it sits among rivals

On price at entry Hoover places 15 of 65 brands, which puts a Hoover robot within reach of most first purchases in the category. On flagship price the ranking is 29 of 66, so the top of the range sits mid-table rather than among the priciest. Suction tells a similar story: 5,000 Pa places Hoover 40 of 46 brands, against a site median of 15,000 Pa.

Who runs it

Hoover here is run by Haier Smart Home UK&I Ltd, with headquarters in the United Kingdom. The brand dates back to 1908, so the name carries a long history in floor care even though the UK entity sits under a Haier name. Support runs on email, chat and phone, which means help centre, email, chat and phone are all listed routes to a call. The company markets across GB and offers a spare parts shop for ongoing upkeep.

How Hoover compares

Where Hoover is available

Available
United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does the cheapest Hoover vacuum cost?+

Hoover's vacuum entry price is £64.99, which is well under the site's typical mid-range price of €61.38. At that level the models are compact machines rather than full self-emptying robots. A phone-based tidy-up on hard floors is the realistic target here.

What does the flagship Hoover robot cost?+

The flagship is listed at £319.99 and it is the model that adds a self-empty dock and lidar. Hoover's flagship rank is 29 of 66 brands, so the top of the range is mid-table. Buyers on a tight budget can start much lower with £64.99.

How strong is the Hoover flagship's suction?+

Suction on the flagship is 5,000 Pa, which puts Hoover 40 of 46 brands on that measure. The site median for maximum suction is 15,000 Pa, so Hoover sits below the middle. Deep pile carpet is not where this range leads.

Can Hoover robots empty themselves?+

Yes on the flagship. A self-empty dock is listed for the top robot, alongside lidar navigation and a pad mop. Robots with a self-empty dock account for 84.2% of the category, so Hoover sits with the majority on that point.

What support does Hoover offer?+

Support runs on email, chat and phone, which covers a help centre, email, chat and phone in the UK. A spare parts shop is also offered, so replacement brushes, batteries and filters can be ordered directly. Parts cover runs for 10 years.

Does Hoover cover more than robot vacuums?+

Yes. Hoover's product types cover robot vacuum, stick and upright, so the same brand spans stick, upright, wet-dry and handheld machines as well as robots. A mobile app is part of the setup for connected models. Cooking appliances are sold too, with prices from £119.

Which countries does Hoover ship to?+

Hoover ships to GB, with headquarters in the United Kingdom. Installation is offered in that market for a fee of £20 to £99. Buyers outside the UK may need a different route to a Haier-backed Hoover range.

How long is the Hoover warranty?+

Vacuum warranty runs 1 to 5 years depending on the model, so check the specific machine rather than assuming a single length. Spare parts stay available for 10 years through the spare parts shop. Hoover is run by Haier Smart Home UK&I Ltd, which is the entity named on UK paperwork.

Sources

Compiled from 12 source pages, checked September 30, 2026. We did not open an account.

Hoover

Buyers in the GB market who want one brand for vacuums and cooking, from £64.99 upward.

9.4/10See alternatives

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