JOOAN review

Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026

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Our verdict

JOOAN suits renters and homeowners who want cameras and video doorbells on a tight hardware budget, with $13.99 as the entry point and 30 days free cloud storage to carry the first month. Buyers wanting professional monitoring or a mature support desk should look elsewhere, since the lineup is DIY.

Key facts

Best for
Cheap DIY cameras and video doorbells with a free first month of cloud storage
Price
$13.99 (Source, checked September 28, 2026)
Products
Camera, Video-doorbell (Source, checked September 28, 2026)
Money-back period
30 days (Source, checked September 28, 2026)
Free features
30 days free cloud storage (Source, checked September 30, 2026)
Top resolution
2k (Source, checked September 30, 2026)
Legal entity
HK RUIXUN INTELLIGENT TECH CO., LIMITED (Source, checked September 28, 2026)
Founded
2010 (Source, checked September 28, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 28, 2026)
Pricing model
Diy
Power source
Battery, Solar
Official website
jooancam.com

Apps and profiles

Get the app
Google Play
Elsewhere
LinkedInXyoutube.com

Pros and cons

Pros

  • Entry hardware price of $13.99 sits below both $19.99 and £36.98, which suits a first camera or a spare door.
  • 30 days free cloud storage gives buyers a free month of cloud recording, so alerts and playback work before any subscription decision.
  • A 30 days return window is longer than the typical trial most camera sellers offer, easing an uncertain first install.
  • The range covers both camera and video doorbell, so cameras and a front-door video doorbell can share one account and one app.
  • battery and solar options mean remote spots, such as a back gate, can run without a cable to a socket.

Cons

  • Support runs on email, phone and help centre, with no live chat in that set, so questions outside office hours wait on email or a call back.
  • Peak resolution of 2k on the range trails brands that advertise higher-resolution sensors, so detail at distance is limited.

Ready to try JOOAN?

Scored 9.4 / 10 by SmartHomeCue.

See alternatives

Who it suits

  • Renters and first-time buyers who want indoor coverage on a small budget
  • Homeowners covering a back garden, garage or side gate where cabling is awkward
  • Shoppers who want a camera and a front-door video doorbell from one maker

Who should look elsewhere

  • Anyone after professional monitoring, since the model is diy
  • Buyers who need long-range detail beyond 2k, where a higher-resolution range suits better
  • Shoppers who expect a bigger support desk, since help runs on email, phone and help centre

The company behind it

JOOAN traces its roots to 2010, which gives it a long stretch in the value end of the home security market. The brand sells direct through its own store, so pricing stays close to the hardware cost and there is no installer to pay. Buyers checking paperwork before ordering will find a named operating company, HK RUIXUN INTELLIGENT TECH CO., LIMITED, listed on the refund policy, which is a useful anchor when a retailer is a Hong Kong entity rather than a familiar domestic name. Support is thinner than the hardware range suggests. Help runs on email, phone and help centre, so an installer working on a weekend job or a renter replacing a mount will be relying on a help centre and a phone call rather than a full service desk. That mix suits buyers who are comfortable with a DIY setup, since the documentation and the return policy do much of the work. It suits buyers less who expect an installer to call them back, and it works well alongside the 30 days return window, which gives time to sort out a mount or a swap without a support desk in the loop.

How JOOAN compares

Where JOOAN is available

Available
United States

Countries from the brand (Source, checked September 28, 2026)

Frequently asked questions

How much does the cheapest JOOAN camera cost?+

The entry point is $13.99 for the indoor and outdoor WiFi camera, which is the figure most people will see first. That is below $19.99 and well under £36.98, so JOOAN makes sense for a first camera or a second unit. Prices sit at hardware level with no subscription needed to start.

Is there a monthly subscription for cloud recording?+

Not to begin with. 30 days free cloud storage gives buyers a free trial of cloud storage, so you can check playback and alerts before deciding on a plan. The hardware works on its own in the meantime, and the diy approach means the setup is yours to run rather than a monitoring team's.

What can I return if the camera does not suit the property?+

There is a 30 days return window, which is a comfortable stretch for testing placement, night vision and field of view. It is long enough to move a camera from an indoor wall to an outdoor mount and judge it properly. The refund policy also names HK RUIXUN INTELLIGENT TECH CO., LIMITED as the operating company, so you know who handles the return.

Does JOOAN make video doorbells as well as cameras?+

Yes. The range covers camera and video doorbell, meaning cameras and video doorbells come from one maker and one app. That simplifies a mixed setup, since a front door and a back garden can share an account. If you only need a doorbell, JOOAN is a cheaper place to start than a full camera system.

Will these cameras work outdoors without a power socket?+

Several models run on battery and solar, so a back garden, side passage or gate can be covered without running cable. That flexibility is the reason many buyers pick this brand for outbuildings. For a mains-powered spot indoors, the same app and account handles both kinds of camera.

Can I install JOOAN cameras myself?+

The model is diy, so installation is a DIY job rather than an engineer visit. Budget your own time for mounting, pairing in the app and aiming the field of view. Anyone less comfortable with that work should expect a longer first afternoon, though the 30 days return window covers a botched install.

How good is the image quality on the cheapest models?+

The range tops out at 2k on the models listed, which is fine for covering a room or a doorway but softer than higher-resolution alternatives. Detail at long range, such as a face at the end of a drive, is where the gap shows. Buyers who need that detail should budget up toward a stronger sensor.

How do I get help if something stops working?+

Support runs on email, phone and help centre, which covers email, phone and a help centre. That is enough for setup questions and troubleshooting, though it is a smaller desk than some rivals offer. Pair it with the 30 days return window and you have room to replace a unit rather than live with a fault.

Sources

Compiled from 9 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Monitoring per month, Minimum contract.

JOOAN

Cheap DIY cameras and video doorbells with a free first month of cloud storage

9.4/10See alternatives

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