KRUPS review
Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
KRUPS suits households that want one brand across bean-to-cup, espresso, pod, drip and grinder, with the grinder built in and a 2 years warranty behind it. The trade-off sits at the entry price, where €277.99 for the cheapest bean-to-cup machine is above the coffee machine median of €139.44.
Key facts
- Best for
- A one-brand coffee setup in Austria, entry bean-to-cup through the flagship at €899.99.
- Reference models
- Intuition Experience Hot&Cold EA879NE0, Sensation Milk M50 EA9129, Evidence Plus EA894T (Source, checked September 30, 2026)
- Entry price
- €277.99 (Source, checked September 30, 2026)
- Flagship price
- €899.99 (Source, checked September 30, 2026)
- Pump pressure (bar)
- 15 (Source, checked September 30, 2026)
- Built-in grinder
- Yes (Source, checked September 30, 2026)
- Milk system
- Auto frother (Source, checked September 30, 2026)
- Pod system
- Nespresso original (Source, checked September 30, 2026)
- Warranty
- 2 years (Source, checked September 30, 2026)
- Spare parts shop
- Yes (Source, checked September 30, 2026)
- Markets
- AT (Source, checked September 30, 2026)
- Legal entity
- SEB ÖSTERREICH HANDELS GmbH (Source, checked September 30, 2026)
- Headquarters
- Germany (Source, checked September 30, 2026)
- Founded
- 1846 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Machine types
- Bean to cup, Espresso, Pod, Drip, Grinder
- Official website
- krups.at
Kitchen appliances
- Reference models
- Intuition Experience Hot&Cold EA879NE0, Sensation Milk M50 EA9129, Evidence Plus EA894T (Source, checked September 30, 2026)
- Price from
- €68.99 (Source, checked September 30, 2026)
- Mobile app
- Yes (Source, checked September 30, 2026)
- Warranty
- 2 years (Source, checked September 30, 2026)
- Spare parts shop
- Yes (Source, checked September 30, 2026)
- Markets
- AT (Source, checked September 30, 2026)
- Legal entity
- SEB ÖSTERREICH HANDELS GmbH (Source, checked September 30, 2026)
- Headquarters
- Germany (Source, checked September 30, 2026)
- Founded
- 1846 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Products
- Multicooker, Food processor
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- One brand covers bean to cup, espresso and pod, so a grinder, a pod machine and a drip brewer can be matched without changing maker.
- The grinder is built into the bean-to-cup machines, which removes the need to pair a separate grinder.
- A spare parts shop is part of the setup, so replacement parts come from the maker rather than a third party.
- Milk on the flagship comes from an auto frother, so no separate steaming step sits between the machine and the cup.
- Prices are published at both ends of the range, €277.99 and €899.99, which makes model comparison straightforward.
Cons
- €277.99 for the entry bean-to-cup machine is above the coffee machine median of €139.44, so the cheapest KRUPS is not a budget buy.
- Espresso brewing is listed at 15 bar, under the coffee machine median of 19 bar.
- The range is published for AT, so buyers elsewhere shop through cross-border sellers and arrange their own support.
- Between €277.99 and €899.99 sits a long stretch with no published price, and a shorter two-type line such as Philips bean to cup and espresso is easier to choose from.
Ready to try KRUPS?
Scored 9.3 / 10 by SmartHomeCue.
Who it suits
- Households that want a grinder, espresso, pod and drip range from one maker, since bean to cup, espresso and pod covers all of it.
- Buyers in AT who want a 2 years warranty and a spare parts shop handled by the same company.
- Anyone content with an auto frother for milk drinks and a built-in grinder in the automatic range.
Who should look elsewhere
- Budget buyers, because €277.99 is above the coffee machine median of €139.44.
- Shoppers who want a short list rather than a full spread of types, since Philips covers only bean to cup and espresso.
- Buyers who want more pod choice than nespresso original capsules, or an espresso-led setup, which GASTROBACK covers with espresso, drip and grinder.
Pricing
Coffee machine prices span €277.99 at the entry end and €899.99 at the flagship end, the Intuition Experience Hot&Cold. Each figure is a single amount for one machine, so the comparison comes down to what the hardware costs rather than what a plan renews. Buyers weighing a first purchase against a later upgrade should read the entry figure as the floor of the bean-to-cup range and the flagship figure as the ceiling, with the step between them deciding how much of the budget goes on the machine itself.
What it does well
The bean-to-cup machines have the grinder built in, so whole beans go to the cup without a separate grinder, and the flagship pours milk through an auto frother. Reference models to line up against the two published prices are the Intuition Experience Hot&Cold, the Sensation Milk and the Evidence Plus, together covering bean to cup, espresso and pod from beans to pods. After purchase, a 2 years warranty and a spare parts shop keep cover and replacement parts with the same maker, which is the practical difference for anyone keeping a machine for years.
Where it sits among rivals
On entry price KRUPS ranks 46 of 65 brands compared, and on flagship price 47 of 63. Holding a similar standing at both ends points to a range priced in one band rather than one cheap model and one expensive one. The practical reading for shoppers is that a price-led shortlist will place lower priced brands first, and KRUPS comes into the list further down on either measure.
Who runs it
KRUPS is run here by SEB ÖSTERREICH HANDELS GmbH, registered in Germany, and the brand dates back to 1846. A long operating history carries weight in a category where machines stay on the counter for years, and it pairs with a range published for AT. Owners reach the company on email, chat and phone, which offers more routes than a single address, and the same company supplies the spare parts.
How KRUPS compares
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Where KRUPS is available
- Available
- Austria
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
How much does a KRUPS coffee machine cost?+
The entry bean-to-cup machine is €277.99 and the flagship is €899.99, the Intuition Experience Hot&Cold. Both are single hardware prices rather than a subscription, so the entry figure is the whole outlay at purchase. Buyers aiming at the middle of the range have to judge the gap between the two published prices themselves.
Which KRUPS models are worth comparing?+
The reference models are the Intuition Experience Hot&Cold, the Sensation Milk and the Evidence Plus, spread across bean to cup, espresso and pod. The Hot&Cold is the flagship with an auto frother, the Sensation Milk sits in the middle of the range, and the Evidence Plus anchors the entry end. All three are sold in Austria.
Do the KRUPS machines include a grinder and a milk system?+
The bean-to-cup machines have the grinder built in, so whole beans reach the cup without a separate grinder. Milk on the flagship is handled by an auto frother rather than a hand-held wand. Other types in bean to cup, espresso and pod, such as drip and pod machines, are separate units, so the built-in grinder matters most for the automatic range.
What warranty and spare parts come with a KRUPS machine?+
KRUPS lists a 2 years warranty and runs a spare parts shop, so seals, carafes and similar replacements are ordered from the maker. On a machine bought at €277.99 the cover adds to the outlay at the start, while the parts shop is the part that carries weight over the following years of daily use.
Can I buy KRUPS where I live?+
The listed range is published for AT, and the company behind it, SEB ÖSTERREICH HANDELS GmbH, sits in Germany. Buyers in that market get the published €277.99 and €899.99 prices with the maker handling support. Everyone else shops through cross-border sellers and arranges their own service.
Is there an app for the KRUPS coffee machines?+
There is a mobile app, which covers remote control and settings for connected machines. It sits alongside the hardware rather than replacing it: the grinder built into the bean-to-cup range and the auto frother on the flagship work on the machine itself. Buyers who never reach for a phone still get the same drinks from the same settings.
How do I get help from KRUPS?+
Support runs on email, chat and phone, so help arrives by email, chat, phone or through the help centre, whichever suits the problem. That is more routes than a single address, and it pairs with the 2 years warranty and the spare parts shop. Owners of the €899.99 flagship use the same routes for questions about the auto frother.
Does KRUPS make anything besides coffee machines?+
Beyond coffee machines, KRUPS lists multicooker and food processor, starting at €68.99. That figure belongs to the other products, not to a bean-to-cup machine, so budget shoppers should not read €68.99 as a coffee machine price. The coffee entry point is €277.99.
Sources
- krups.at checked September 30, 2026
Backs: Mobile app, Price from, Products
“KRUPS App - Download (Android)”
- krups.at checked September 30, 2026
Backs: Markets
“Startseite KRUPS Oesterreich - Lieferung in 1-2 Werktagen”
- krups.at/consumer-services/kontaktseite checked September 30, 2026
Backs: Support channels
“Per E-Mail, Per Chatbot, Telefonisch, Haeufig gestellte Fragen”
- krups.at/garantie checked September 30, 2026
Backs: Spare parts shop, Warranty
“In Oesterreich betraegt die Garantiezeit 2 Jahre”
- krups.at/geschichte-krups checked September 30, 2026
Backs: Founded, Headquarters
“kleine handwerkliche Schmiede in der deutschen Stadt Solingen - geschichte-krups”
- krups.at/impressum checked September 30, 2026
Backs: Legal entity
“SEB OESTERREICH HANDELS GmbH mit Sitz in Tegetthoffstrasse 1, 1010 Wien”
- krups.at/KAFFEEMASCHINEN/c/kaffeemaschinen checked September 30, 2026
Backs: Machine types, Pod system, Pump pressure (bar)
“Kaffeevollautomaten, Siebtraegermaschinen, Nespresso, Dolce Gusto, Filterkaffeemaschinen, elektrische Kaffeemuehle”
- krups.at/KAFFEEMASCHINEN/Kaffeevollautomaten/c/kaffeevoll... checked September 30, 2026
Backs: Built-in grinder, Entry price, Reference models
“Intensity, Kaffeevollautomat - Preis 277,99 EUR”
- krups.at/p/intuition-experience-hot-cold-kaffeevollautoma... checked September 30, 2026
Backs: Milk system, Flagship price
“voll integrierte One Touch Cappuccino System - Intuition Experience Hot&Cold EA879NE0”
Compiled from 9 source pages, checked September 30, 2026. We did not open an account.
KRUPS
A one-brand coffee setup in Austria, entry bean-to-cup through the flagship at €899.99.