Movistar Prosegur Alarmas review

Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Movistar Prosegur Alarmas suits Spanish homeowners who want an engineer-fitted alarm watched by a monitoring team rather than a self-fit camera. It is built for a single market, installation is required, and the recurring fee on the monitored plan is €48.90 a month.

Key facts

Best for
An installed alarm and camera bundle in Spain with professional monitoring handled for you.
Price
€0 (Source, checked September 28, 2026)
Monitoring per month
€48.90 (Source, checked September 28, 2026)
Products
Alarm, Camera (Source, checked September 28, 2026)
Professional monitoring
Yes (Source, checked September 28, 2026)
Top resolution
1080p (Source, checked September 30, 2026)
Installation required
Yes (Source, checked September 30, 2026)
Legal entity
MOVISTAR PROSEGUR ALARMAS, S.L. (Source, checked September 28, 2026)
Headquarters
Spain (Source, checked September 28, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 28, 2026)
Pricing model
Monitored

Apps and profiles

Get the app
Google Play

Pros and cons

Pros

  • One subscription carries both an alarm and a camera, so detection and video sit on the same plan (alarm and camera).
  • Installation is arranged by the provider, so the kit is commissioned on site instead of self-fitted.
  • Cameras reach 1080p, the ceiling that 15.2% of the brands on the site share.
  • Support covers email, phone and help centre, so a help center, email and phone are all available.

Cons

  • The monitored plan runs at €48.90 a month, while the median across the brands on the site is €0.
  • Installation is required, so this is a booked-engineer purchase rather than a self-fit one.
  • Support is limited to email, phone and help centre, with no live chat listed for quick questions.
  • The service sits in ES and is run by MOVISTAR PROSEGUR ALARMAS, S.L., so it does not travel to buyers in other markets.

Ready to try Movistar Prosegur Alarmas?

Scored 9.2 / 10 by SmartHomeCue.

Who it suits

  • Homeowners in Spain who want an installed alarm and professional monitoring handled on their behalf.
  • People who would rather hold an alarm and a camera on one subscription than source separate kit.
  • Anyone comfortable booking an installer, rather than fitting and commissioning a system themselves.

Who should look elsewhere

  • Buyers on the lowest possible hardware outlay: The Home Security Superstore lists at $13.95 and Annke at $19.99.
  • Shoppers choosing a camera on its own, since Aqara lists cameras at £36.98 rather than a monitored alarm package.
  • Renters and anyone without an installer booked, since installation is required here.

Core features

The package spans two product types, an alarm and a camera (alarm and camera), so detection and video arrive together on one plan. Professional monitoring is included, which means alerts are handled by a monitoring team rather than by the siren alone. Installation is required, so an engineer fits the kit and the system is commissioned on site. Nothing here is a self-build box that ships to you and gets wired from a manual.

Plans and prices

The introductory price for the alarm package is €0. Once the monitored plan is running, the recurring fee is €48.90 a month, and that monthly figure is the number that decides the cost over a year rather than the entry price. For a sense of scale, the hardware price at The Home Security Superstore is $13.95 and at Annke $19.99, both one-time outlays rather than a monthly service.

How it compares on our data

On the site's price ranking this brand sits 1 of 70, which places it at the top of the brands compared for entry price. On monthly monitoring it is 51 of 51, so the low entry price does not carry across once a monitoring service is involved. You are choosing between a cheap start and a standing monthly cost, and the two rankings point in opposite directions.

The company behind it

The service is provided by MOVISTAR PROSEGUR ALARMAS, S.L., based in Spain. Support runs on email, phone and help centre, so help is available by email, by phone and through a help center rather than live chat. The offering is built for the Spanish market, and that focus is why the hardware, the installer and the monitoring are sold as one package.

How Movistar Prosegur Alarmas compares

Where Movistar Prosegur Alarmas is available

Available
Spain

Countries from the brand (Source, checked September 28, 2026)

Frequently asked questions

What does the alarm cost to get started?+

The introductory price for the alarm package is €0, so the hardware entry point is low. Installation is required, though, which means the fitting is arranged rather than done by you. Treat €0 as the start of a service, not as the total cost of a system.

What does the monitoring cost each month?+

The monitored plan is billed at €48.90 a month. That figure, not the entry price, is what sets your running total once the system is live. The median monthly monitoring price across the brands on the site is €0, so this sits at the expensive end.

Is professional monitoring included or an add-on?+

Professional monitoring comes as standard with this plan, and the model is a monitored one rather than a self-build setup (monitored). Only 26% of the brands on the site include professional monitoring, which is a minority of what we cover.

Do I need an installer to set it up?+

Yes, installation is required. An engineer fits the equipment and commissions the system on site, so this is not a box you can self-fit from a manual. Plan the appointment before you compare prices, because the monthly fee only makes sense once the system is live.

Which products are in the package?+

The package covers two product types: an alarm and a camera (alarm and camera). That means detection and video come under the same subscription instead of being bought as separate systems. Cameras reach 1080p at the top of the range.

Where is the service available?+

It is built for a single market, ES, and the provider is MOVISTAR PROSEGUR ALARMAS, S.L.. Buyers in other markets should look elsewhere, since the installer, the hardware and the monitoring are all arranged for that country.

How do I reach support?+

Support runs on email, phone and help centre, meaning email, phone and a self-service help center. There is no live chat listed, so for anything urgent the phone channel is the quickest route. That mix of channels covers most questions an alarm owner tends to raise.

Sources

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Minimum contract.

Movistar Prosegur Alarmas

An installed alarm and camera bundle in Spain with professional monitoring handled for you.

9.2/10See alternatives