Philips review

Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Philips suits buyers who want a machine that grinds beans and froths milk, with the grinder built in and a 2 year warranty behind it. The trade-off is breadth of range and support, since the listed types cover bean-to-cup and espresso only, with support on help centre.

Key facts

Best for
A grinder built in and frothed milk in a single machine
Reference models
Philips LatteGo 5400, Philips Baristina Latte, Philips Cafe Aromis (Source, checked September 30, 2026)
Entry price
£99.99 (Source, checked September 30, 2026)
Flagship price
£799.99 (Source, checked September 30, 2026)
Built-in grinder
Yes (Source, checked September 30, 2026)
Milk system
Auto frother (Source, checked September 30, 2026)
Warranty
2 years (Source, checked September 30, 2026)
Spare parts shop
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Koninklijke Philips N.V. (Source, checked September 30, 2026)
Headquarters
Netherlands (Source, checked September 30, 2026)
Founded
1891 (Source, checked September 30, 2026)
Support channels
Help-centre (Source, checked September 30, 2026)
Machine types
Bean to cup, Espresso
Official website
home-appliances.philips

Floor care

Reference models
Philips LatteGo 5400, Philips Baristina Latte, Philips Cafe Aromis (Source, checked September 30, 2026)
Entry price
£99.99 (Source, checked September 30, 2026)
Flagship price
£799.99 (Source, checked September 30, 2026)
Top suction (Pa)
5,000 (Source, checked September 30, 2026)
Self-empty dock
Yes (Source, checked September 30, 2026)
Mop type
Pad (Source, checked September 30, 2026)
Obstacle avoidance
Structured light (Source, checked September 30, 2026)
LiDAR navigation
Yes (Source, checked September 30, 2026)
Runtime
180 (Source, checked September 30, 2026)
Dust bin capacity (ml)
260 (Source, checked September 30, 2026)
Height (cm)
9.7 (Source, checked September 30, 2026)
Warranty
2 years (Source, checked September 30, 2026)
Spare parts shop
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Koninklijke Philips N.V. (Source, checked September 30, 2026)
Headquarters
Netherlands (Source, checked September 30, 2026)
Founded
1891 (Source, checked September 30, 2026)
Support channels
Help-centre (Source, checked September 30, 2026)
Products
Robot vacuum, Wet dry

Apps and profiles

Elsewhere
LinkedInX

Pros and cons

Pros

  • Grinder built in, so beans go in and coffee comes out of the same machine with no separate grinder on the counter
  • A spare parts shop is listed and 96.2% of ranked brands run one, so consumables stay easy to reorder
  • Warranty runs 2 years, so a daily driver is covered well past its first year
  • Milk is handled by an auto-frother, auto frother, and that format appears in 41% of the ranked coffee machine brands
  • Machine types list bean to cup and espresso, the pairing most buyers moving off a filter machine want

Cons

  • Support is limited to a help centre, so anyone hoping for a phone line or a direct email will not find one listed.
  • The spread from a £99.99 entry point to a £799.99 flagship price is wide, and the top figure belongs to the premium end of the range rather than to an everyday machine.
  • Drip and pod formats are not among its bean to cup and espresso, so buyers who brew a pot at a time or use capsules have no listed Philips machine.
  • The range is listed for GB only, so buyers outside that market have no listed models or prices to weigh.

Ready to try Philips?

Scored 9.5 / 10 by SmartHomeCue.

See alternatives

Who it suits

  • Buyers who want beans ground and brewed in the same machine, since the grinder is built in
  • Households that drink lattes and cappuccinos daily and would rather not work a steam wand, given the auto-frother
  • Owners planning to keep a machine for years, with a spare parts shop listed and warranty running 2 years

Who should look elsewhere

  • Anyone after drip or standalone grinders, since GASTROBACK and Daewoo Electricals list espresso, drip and grinder and drip, espresso and grinder
  • Pod buyers, since Arno lists espresso, bean to cup and pod while Philips lists bean to cup and espresso
  • Buyers who want phone or email support, since Philips support runs on help centre

What it does well

The Philips range is plain about what the machine handles for you. The grinder is built in, so the same unit takes a drink from bean to cup rather than sending you to a separate grinder, and that is the main thing this brand adds to a kitchen. The other two lines matter just as much over time. A spare parts shop is listed, which means filters and wear parts can be ordered straight from the maker rather than hunted down at a general retailer, and warranty runs 2 years, long enough to cover the first round of repairs a machine in daily use tends to need. Buyers who care about a machine that ages well, and who want its parts to stay available for years after the box is gone, get more from Philips here than buyers chasing the longest list of drink presets.

Pricing

Philips spreads out at both ends of the price list. Entry pricing starts at £99.99 and the top of the range is listed at £799.99, so the distance between the cheapest machine and the flagship is wide. Readers comparing appliances should treat £99.99 as the figure for a first purchase and £799.99 as what the premium end costs today, and remember that both come from the maker's own store pages, which move with promotions. The top figure belongs to the flagship models and to the premium floor care units sold under the same name, so a shopper focused on coffee alone will rarely be choosing at that level. These are purchase prices rather than ongoing fees, so the money to weigh is the upfront figure, not a figure that returns each year.

Who runs it

The company behind the badge is Koninklijke Philips N.V., headquartered in the Netherlands and founded in 1891. That is a long industrial history, and what it mostly tells a buyer is the kind of company they are dealing with when something fails: an established maker with formal support operations rather than a small label. What you can actually reach is narrower than that corporate scale suggests. Support runs on help centre, so self-service articles and online help are the listed route. Buyers expecting a phone line or a direct email to a technician will find the listed channel thinner than the size of the company would lead them to expect.

How Philips compares

Frequently asked questions

How much is a Philips coffee machine?+

The entry price is £99.99 and the top of the range is listed at £799.99. Both are purchase prices rather than ongoing fees, so the whole cost sits up front instead of being spread across a contract. Buyers replacing a filter machine can plan around the entry figure, while the top price belongs to the flagship models and the premium floor care units sold under the same name.

What types of coffee machine does Philips make?+

The listed types are bean to cup and espresso, covering bean-to-cup and espresso. Bean-to-cup grinds and brews from whole beans, while espresso covers the manual style. The range is anchored on LatteGo, Baristina and Cafe Aromis name lines, so there is a specific model to look up rather than a vague series name.

Does the machine have a grinder and a milk system?+

The grinder is built in, so no separate grinder is needed, and milk is handled by an auto-frother, auto frother. Auto-frother setups appear in 41% of the ranked coffee machine brands, so the format is common, but pairing it with a built-in grinder narrows the field. Latte drinkers get both without giving up extra counter space.

How long is the Philips warranty?+

Warranty runs 2 years on the listed range. That is the figure to check when comparing machines, because a longer cover reduces the cost of an early failure. Keep the details from the box or order confirmation, since claims usually start with the purchase date and the model reference.

Can I buy spare parts for a Philips machine?+

A spare parts shop is listed, and 96.2% of ranked brands run one, so parts access is normal in this category rather than a bonus. Filters and wear parts can be ordered from the maker instead of a general retailer. A shop like this is what keeps a machine usable years after the packaging is gone.

How do I get help from Philips?+

Support runs on help centre, the only channel listed. Self-service articles are the route for troubleshooting, setup and warranty claims. A help centre suits quick answers, but buyers who want a phone line or a direct email to a technician will find the listed support narrower than the size of the company behind the badge suggests.

How does Philips compare with GASTROBACK or Arno on machine types?+

Philips lists bean to cup and espresso, GASTROBACK lists espresso, drip and grinder and Arno lists espresso, bean to cup and pod. The difference is format: Philips concentrates on bean-to-cup and espresso with a grinder built in, GASTROBACK adds drip and a standalone grinder, and Arno covers the most formats including pods. Buyers after a filter pot or pods should start with those two.

What else is sold under the Philips badge at these prices?+

Alongside the coffee machines, the range covers robot vacuum and wet dry. The premium robot vacuum carries a self empty dock, Lidar and structured-light obstacle avoidance, with suction of 5,000 Pa. The £799.99 figure comes from that premium end, which is why the top price on the page sits so far above the coffee machines.

Sources

Compiled from 8 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Pump pressure (bar).

Philips

A grinder built in and frothed milk in a single machine

9.5/10See alternatives

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