PRM Cleva review

Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026

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Our verdict

PRM Cleva suits households that want a mapped, self-emptying robot without flagship pricing, and the range backs that with lidar and a spare parts shop. The catch is suction: 3,000 Pa places the flagship robot well down the site's suction table, ranked 44 of 46.

Key facts

Best for
One maker for the robot, the stick, the upright and the handheld, with lidar and a self empty dock on the robot.
Reference models
Vacmaster V10i, VSA2111EU, UB0212EUK (Source, checked September 30, 2026)
Top suction (Pa)
3,000 (Source, checked September 30, 2026)
Self-empty dock
Yes (Source, checked September 30, 2026)
Mop type
Pad (Source, checked September 30, 2026)
Obstacle avoidance
None (Source, checked September 30, 2026)
LiDAR navigation
Yes (Source, checked September 30, 2026)
Spare parts shop
Yes (Source, checked September 30, 2026)
Legal entity
Suzhou Cleva Electric Appliance Co., Ltd. (Source, checked September 30, 2026)
Headquarters
China (Source, checked September 30, 2026)
Founded
2004 (Source, checked September 30, 2026)
Support channels
Email, Phone (Source, checked September 30, 2026)
Products
Robot vacuum, Stick, Upright, Handheld
Official website
cleva.com

Air treatment

Reference models
Vacmaster V10i, VSA2111EU, UB0212EUK (Source, checked September 30, 2026)
Clean air delivery rate (m³/h)
934.45 (Source, checked September 30, 2026)
Room size (m²)
139.35 (Source, checked September 30, 2026)
Power use (W)
156 (Source, checked September 30, 2026)
Legal entity
Suzhou Cleva Electric Appliance Co., Ltd. (Source, checked September 30, 2026)
Headquarters
China (Source, checked September 30, 2026)
Founded
2004 (Source, checked September 30, 2026)
Support channels
Email, Phone (Source, checked September 30, 2026)
Products
Robot vacuum, Stick, Upright, Handheld
Filter types
Hepa h13

Pros and cons

Pros

  • Lidar mapping and a self empty dock are both present on the flagship robot, and the mop is a pad pad system that suits hard floors.
  • The catalogue covers robot vacuum, stick and upright, so one maker covers the robot, the stick, the upright and the handheld.
  • The purifier adds hepa h13 filtration for rooms rated 139.35 m², which widens the brand past vacuuming.
  • A spare parts shop is part of the service operation, so filters and brushes come from the maker rather than an outside seller.

Cons

  • Obstacle avoidance on the flagship robot is listed as none, so shoes, cables and pet bowls need clearing first.
  • Suction of 3,000 Pa ranks 44 of 46 brands on the site's suction table, so deep carpet pile is the weak spot.
  • The lineup robot vacuum, stick and upright skips wet-dry, a format that both Philips and Ewbank carry.
  • Help is limited to email and phone, with no self-service centre in the mix.

Ready to try PRM Cleva?

Scored 8.8 / 10 by SmartHomeCue.

See alternatives

Who it suits

  • Households on hard floors who want a robot that maps with lidar, empties its own bin and mops with pad pads.
  • Shoppers who want the robot, the stick, the upright and the handheld from one maker, listed as robot vacuum, stick and upright.
  • Buyers who judge a brand on a spare parts shop and a working phone line rather than on the specification sheet.

Who should look elsewhere

  • Buyers who want a wet-dry machine should look at Philips, whose range is robot vacuum and wet dry and stays with that format.
  • Those who weigh a mop more heavily than pad simplicity should shortlist Ewbank, whose robot vacuum, stick and upright adds wet-dry to the same set.
  • Homes with loose cables and pet bowls on the floor should look past this brand to Ewbank or Daewoo Electricals, since the flagship robot lists none for obstacle avoidance.

What it does well

The flagship robot is the machine to look at, and its headline number is modest: suction peaks at 3,000 Pa. That is enough to keep hard floors and short pile carpet tidy, and it positions the machine as a workhorse rather than a showcase piece. Around that figure sit features that matter more day to day than the peak number itself. Lidar navigation maps the room before cleaning starts, so the robot follows a planned route instead of steering blind, which suits open-plan floors and a regular furniture layout. A self empty dock means the robot returns to its base, empties its own bin and settles down to recharge, so nobody has to lift a bin mid-run. Those features together are why the robot can share a floor with a household that is moving around it. The quieter piece is the parts side: a spare parts shop sells consumables and replacement parts directly, so a worn brush or a tired filter comes from the maker rather than an outside seller. Taken together, mapping, emptying and parts cover the long run of the machine, not only the opening weeks with it.

Who runs it

PRM Cleva is a Chinese appliance maker run legally as Suzhou Cleva Electric Appliance Co., Ltd., and the business dates back to 2004, which is long enough to have built a service operation rather than a storefront. The headquarters sits in China, and the legal listing names a manufacturing company rather than an importer, so the machine and its parts come from the same organisation. Support is where buyers form an early opinion. The service operation lists email and phone as its contact channels, so a question can go out in writing or be put to a person by phone. Live chat is not in that list and neither is a self-service help centre, so a problem outside working hours goes to a person rather than to a search box. Both channels are named, which puts the brand ahead of sellers who offer a form and nothing else. For anyone buying a robot with a dock, those channels are the practical test of whether the brand stays reachable once the box is open and the setup is part finished.

How PRM Cleva compares

Frequently asked questions

What does a PRM Cleva machine cost?+

The range sits across several price bands among the brands compared: the lowest entry price is €10.52 and the highest is €1,568.95, with the median entry price sitting at €127.49. PRM Cleva covers robot vacuum, stick and upright, and its flagship robot runs 3,000 Pa of suction, so match the price to the model you actually want.

Is there a subscription or renewal fee on these machines?+

Floor care machines here are bought outright, and across every brand compared the median contract term sits at 0 months with a longest term of 36 months. The ongoing cost sits with consumables instead: the median annual filter cost across the site is €80.67, and the purifier here uses hepa h13 filtration.

How strong is the suction on the robot vacuums?+

The flagship robot peaks at 3,000 Pa, a mid-range figure that ranks 44 of 46 brands on the site's suction table, well under the site suction median 15,000 Pa. Lidar mapping helps it work a floor methodically, but deep pile carpet is not where it wins.

Do the robots avoid obstacles?+

Not on the flagship model. Obstacle avoidance is listed as none, so expect to move shoes, cables and pet bowls before a run. Lidar is fitted and maps the room, which handles furniture and room shape well, but that is not the same as recognising loose objects on the floor.

Which models are worth shortlisting?+

The reference models listed are Vacmaster V10i, VSA2111EU, UB0212EUK. The first of those carries the headline specification, with 3,000 Pa of suction, lidar navigation and a self empty dock, so it is the sensible machine to compare in full before looking at the rest of the range.

What types of machine does PRM Cleva sell?+

The catalogue covers robot vacuum, stick and upright, which is a broad floor care spread and wider than Philips at robot vacuum and wet dry. The gap is wet-dry: both Daewoo Electricals and Ewbank include that format in their floor care lines, and this range does not.

Is the air purifier side worth considering?+

The purifier uses hepa h13 filtration and is rated for rooms of 139.35 m². Airflow is listed at 934.45 m³/h, and the related air mover draws 156 W, so the air side of the brand is built around circulation as much as around cleaning. Treat it as a machine for compact rooms rather than a whole-house setup.

How do I reach support or order spare parts?+

Support runs on email and phone, so there is a written route and a phone route, and a spare parts shop covers replacement parts for the machines. Live chat is not listed and neither is a self-service help centre, so a problem outside working hours means sending a message or making a call.

Who owns PRM Cleva and where is it based?+

The legal entity is Suzhou Cleva Electric Appliance Co., Ltd., founded 2004 and headquartered in China. It is a manufacturer rather than a reseller, so the machine, the dock and the spare parts all trace back to the same company, which is useful when a warranty question comes up after the purchase.

Sources

Compiled from 9 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Entry price, Flagship price.

PRM Cleva

One maker for the robot, the stick, the upright and the handheld, with lidar and a self empty dock on the robot.

8.8/10See alternatives

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