SimpliSafe Home Security review
Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
SimpliSafe Home Security suits households wanting a self-installed alarm with optional professional monitoring and no minimum term, since contracts run 0 months. Cameras, a video doorbell, a smart lock and smoke alarms share the system, and you get 60 days to send a kit back, though doorbell clips are not end to end encrypted.
Key facts
- Best for
- A whole-home kit you install yourself and keep, with professional monitoring as a choice rather than a condition.
- Minimum contract
- 0 months (Source, checked September 30, 2026)
- Products
- Alarm, Camera, Smart-lock, Video-doorbell, Smoke-alarm (Source, checked September 30, 2026)
- Professional monitoring
- Yes (Source, checked September 30, 2026)
- Money-back period
- 60 days (Source, checked September 30, 2026)
- End-to-end encryption
- No (Source, checked September 30, 2026)
- Top resolution
- 2k (Source, checked September 30, 2026)
- Recording retention
- 30 days (Source, checked September 30, 2026)
- Installation required
- No (Source, checked September 30, 2026)
- Legal entity
- SimpliSafe, Inc. (Source, checked September 30, 2026)
- Founded
- 2006 (Source, checked September 30, 2026)
- Support channels
- Phone, Help-centre (Source, checked September 30, 2026)
- Pricing model
- Diy, Monitored
- Power source
- Battery, Wired, Solar
- Ecosystems
- Alexa, Google
- Official website
- simplisafe.com
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Nothing forces a minimum term: contract terms run 0 months, so hardware you have paid for is not tied to a renewal.
- You choose the commitment: diy and monitored covers self-installed kits and monitored systems, so the alarm can start on its own.
- Camera power runs to battery, wired and solar, so outdoor units can sit where a socket is awkward.
- Voice assistant coverage is alexa and google, which lets existing routines handle the alarm and the cameras.
- Professional monitoring is available, so a break-in can reach someone other than you.
Cons
- Support runs on phone and help centre only, so live chat and email are not listed routes for setting up a system.
- Recorded video is kept for 30 days, so an older incident cannot be reviewed beyond that window.
- Camera resolution on the video doorbell stops at 2k, so fine detail at the doorstep is limited.
Who it suits
- Self-installers who want a single kit rather than separate apps, since diy and monitored covers self-installed kits and monitored systems.
- Households already running alexa and google for voice control and looking for alarm, cameras and doorbell in one system.
- Owners wary of long terms, since contract terms run 0 months.
Who should look elsewhere
- Households that want a personal alarm as well as home kit: The Home Security Superstore lists alarm, camera and smart lock.
- Buyers after a single camera or a video doorbell with no alarm in mind: Annke keeps to camera and video doorbell, which makes the shortlist shorter.
- Smart home buyers who want locks, smoke alarms and doorbells first: camera, smart lock and smoke alarm carries no alarm system, so the alarm has to come from elsewhere.
Core features
The range is built around a single account. alarm, camera and smart lock covers the alarm kit, cameras, a video doorbell, a smart lock and a smoke alarm, so you are not juggling separate apps for the front door and the alarm panel. Professional monitoring is available, and that is the part that turns a siren into a call to someone else, while the rest works as a self-installed system. Recorded video is kept for 30 days, so an incident from earlier in the month can still be checked. Installation is not required for the video doorbell, so that piece goes up without a technician. The trade-off sits in the privacy column: end to end encryption is listed as no for the doorbell, so the route the footage takes deserves a look before you commit.
The company behind it
Behind the brand sits SimpliSafe, Inc., a company founded in 2006. That age counts for more in security than in most consumer tech, because the monitoring service and the firmware on a panel have to keep running for years rather than a product cycle. Support runs on phone and help centre: you can call, or you can work through the help centre, and live chat or email is not part of the listed mix. For a monitored alarm that shape is workable, since the channel you would use in an alarm call is the one offered. It does mean setup questions get answered by a person on a line rather than in a live thread.
How SimpliSafe Home Security compares
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Where SimpliSafe Home Security is available
- Available
- United Kingdom, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
Does SimpliSafe Home Security lock you into a contract?+
Nothing forces a minimum term here: contract terms run 0 months. That is the difference that shows up at renewal, because a minimum agreement would keep billing after you stopped adding anything. The kit stays yours either way, and professional monitoring is a choice you can make later rather than a condition of the hardware.
What can I put in a SimpliSafe Home Security system?+
alarm, camera and smart lock covers the alarm kit, cameras, a video doorbell, a smart lock and a smoke alarm, so a single account can hold the front door and the alarm panel together. The Home Security Superstore also sells an alarm, camera, video doorbell and smart lock range, so it is a fair comparison if the alarm is the starting point.
Is professional monitoring included with SimpliSafe Home Security?+
Professional monitoring is listed as available rather than bundled. diy and monitored shows the range covers self-installed kits and monitored systems, so the same brand suits a renter who wants a siren and an owner who wants a response. Worth checking which side of that choice you are buying, because the two paths are not the same commitment.
How long does SimpliSafe Home Security keep video recordings?+
Recorded video is kept for 30 days, so an incident from earlier in the month is still there to check rather than only the last day. Camera resolution on the doorbell tops out at 2k. Annke also sells cameras and video doorbells, so a shortlist that cares about clip length should put the two side by side.
Are SimpliSafe video doorbell recordings end to end encrypted?+
End to end encryption is listed as no for the video doorbell, so clips are not protected in the way owners who want sole access prefer. If that matters to you, settle it before buying rather than after. The alarm side reads differently: professional monitoring is available, so the alarm and the doorbell answer the privacy question in separate ways.
How do I get help from SimpliSafe Home Security?+
Support runs on phone and help centre. In practice that means phone and a help centre, with live chat and email not listed. For an alarm, the phone line is the channel that matters when a break-in is reported, and it is the one offered. Allow some time in the help centre for setup questions.
Can I install SimpliSafe Home Security myself?+
Installation is listed as not required for the video doorbell, and diy and monitored shows the range includes self-installed kits, so the entry point does not need an installer. Sensor placement is where paid advice earns its keep on the alarm side, because where a sensor sits decides how much of the house it hears. That is the part to think about before building a full kit.
Which voice assistants work with SimpliSafe Home Security?+
Voice assistant coverage is alexa and google, so the alarm and cameras can be pulled into routines in a smart home you already run. Aqara's range covers cameras, smart locks, smoke alarms and video doorbells in camera, smart lock and smoke alarm, which suits a house built around that side of the smart home rather than around an alarm. Check the assistant your household uses first.
Sources
- simplisafe.com/alarm-sensors checked September 30, 2026
Backs: Products
“Entry Sensor, Motion Sensor - Outdoor Camera, Indoor Camera - Smart Lock - Video Doorbell - Smoke and Carbon Monoxide Detector”
- simplisafe.com/features-alarm-monitoring checked September 30, 2026
Backs: Minimum contract, Ecosystems, Founded, Pricing model, Professional monitoring, Recording retention
“No contract. Cancel any time”
- simplisafe.com/home-security-shop checked September 30, 2026
Backs: Support channels
“Call A Sales Expert 1-833-319-5750 - Help Center”
- simplisafe.com/legal/terms-of-service checked September 30, 2026
Backs: Legal entity
“Agreement between you and SimpliSafe, Inc.”
- simplisafe.com/outdoor-security-camera-series-2 checked September 30, 2026
Backs: Money-back period, Power source
“60 day return policy - Outdoor Security Camera Series 2, Video Doorbell Series 2”
- simplisafe.com/video-doorbell-series-2 checked September 30, 2026
Backs: End-to-end encryption, Installation required, Top resolution
“Video encryption at rest and in transit”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price, Monitoring per month.
SimpliSafe Home Security
A whole-home kit you install yourself and keep, with professional monitoring as a choice rather than a condition.