Updated September 30, 2026 · SmartHomeCue Editorial Team
Coolblue Belgium vs Surety Home
Coolblue Belgium scores 9.0 and Surety Home 9.1 out of 10. Compare their differences and shared features below.
What sets them apart
| Compare |  Coolblue Belgium |  Surety Home |
|---|---|---|
| Price from | €87 | $11 |
| Energy reporting | No | YesHas it |
| Subscription per month | €14.99 | $11 to $60 |
| Markets | BE | US |
| Security update period | 3 years | Not confirmed |
| Warranty | 2 years | Not confirmed |
Same on both: Hub required (Yes).
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Key differences
- Surety Home scores higher overall: 9.1 vs 9.0.
- Energy reporting: only Surety Home.
- Support channels: only Coolblue Belgium offers Phone.
- Support channels: only Surety Home offers Community.
- Founded is lower at Coolblue Belgium: 1999 vs 2011.
- Protocols: only Coolblue Belgium offers Zigbee.
- Protocols: only Surety Home offers Thread, Z wave.
- Ecosystems: only Coolblue Belgium offers Homekit, Smartthings.
- Markets: only Coolblue Belgium offers BE.
- Markets: only Surety Home offers US.
Our verdict on each
Coolblue Belgium
Coolblue Belgium suits Belgian households that want one local shop for robot vacuums, air treatment and security cameras, with a 30-day returns window behind every purchase. It suits buyers who value breadth, local delivery and in-country support over a narrow range or a subscription-based plan.
Surety Home
Surety Home suits US homeowners who want cameras, alarms, locks and doorbells from one vendor, with professional monitoring optional and nothing tying them in. Hardware starts at $129, cloud storage adds $3 a month, and the DIY route tops this group on contract length.
Score breakdown
| Area | Coolblue Belgium | Surety Home |
|---|---|---|
| Cost | 9.0HigherEntry pricing at €199 and a flagship at €1,199 place both ends of the range within reach. | 8.8Entry hardware of $129 with cloud storage at $3 a month keeps the running cost low. |
| Offer | 9.0The flagship pairs 42,000 Pa suction with a self empty dock, a 10.5 mm mop lift and Lidar mapping. | 9.5HigherProfessional monitoring plus local storage, with alarm, camera and smart lock spanning alarm, camera, smart lock, video doorbell and smoke alarm. |
| Trust | 9.0Sold by Coolblue België N.V., founded in 1999, based in BE, with support on email, chat and phone. | 9.0Founded in 2011, backed by SuretyCAM, LLC and a 30 day money back window. |
Licences and countries
| Country | Coolblue Belgium | Surety Home |
|---|---|---|
| Headquarters | Belgium | United States |
Additional countries for Coolblue Belgium: 1. Additional countries for Surety Home: 1.
Where they rank in our lists
| Ranking | Coolblue Belgium | Surety Home |
|---|---|---|
| Home security cameras | 1 of 75 | 35 of 75 |
| Security cameras without a subscription | 1 of 53 | 25 of 53 |
| Video doorbells | 1 of 54 | 24 of 54 |
| Smart locks | 1 of 42 | 18 of 42 |
| Home alarm systems | 1 of 33 | 14 of 33 |
| Smart thermostats | 1 of 24 | 13 of 24 |
Every fact side by side
| Fact | Coolblue Belgium | Surety Home |
|---|---|---|
| Device types | Thermostat, Lighting, Hub, Plug, Sensor, Blinds | Thermostat, Lighting, Plug, Hub, Sensor, Blinds |
| Protocols | Zigbee, Wi fi | Thread, Z wave, Wi fi |
| Ecosystems | Alexa, Google, Homekit, SmartthingsCovers more | Alexa, Google |
| Legal entity | Coolblue België N.V. | SuretyCAM, LLC |
| Headquarters | Belgium | United States |
| Founded | 1999Lower | 2011 |
| Support channels | Email, Chat, Phone, Help centre | Email, Chat, Help centre, Community |
Air treatment
| Fact | Coolblue Belgium | Surety Home |
|---|---|---|
| Products | Robot vacuum, Stick, Handheld | Alarm, Camera, Smart lock, Video doorbell, Smoke alarm |
| Reference models | Dreame D20 Pro Plus, Dreame L10s Ultra Gen 3 Set, eufy Omni E35, Dreame X60 Pro Ultra Complete Gray | Not confirmed |
| Clean air delivery rate (m³/h) | 250 | Not confirmed |
| Room size (m²) | 45 to 81 | Not confirmed |
| Filter types | Hepa h13, Carbon, Ioniser | Not confirmed |
| Filter cost per year | €36.99 | Not confirmed |
| Filter change interval | 6 to 36 months | Not confirmed |
| Quietest noise level (dB) | 22 | Not confirmed |
| Extraction per day (l/day) | 30 | Not confirmed |
| Extraction test conditions | Condensation dehumidifier, minimum working temperature 15 °C | Not confirmed |
| Water tank (l) | 6 | Not confirmed |
| Power use (W) | 20 to 60 | Not confirmed |
| Mobile app | Yes | Not confirmed |
Coffee machines
| Fact | Coolblue Belgium | Surety Home |
|---|---|---|
| Machine types | Espresso, Bean to cup, Pod, Drip, Grinder | Not confirmed |
| Entry price | €199 | Not confirmed |
| Flagship price | €1,199 | Not confirmed |
| Pump pressure (bar) | 15 | Not confirmed |
| Built-in grinder | Yes | Not confirmed |
| Milk system | Auto frother | Not confirmed |
| Boiler type | Thermoblock | Not confirmed |
| Pod system | Nespresso original | Not confirmed |
| Capacity (l) | 2.6 | Not confirmed |
| Power (W) | 2,300 | Not confirmed |
| Spare parts shop | Yes | Not confirmed |
Kitchen appliances
| Fact | Coolblue Belgium | Surety Home |
|---|---|---|
| Cooking programmes | 4 | Not confirmed |
| Dishwasher-safe parts | Yes | Not confirmed |
Home security
| Fact | Coolblue Belgium | Surety Home |
|---|---|---|
| Price | €49.99 | $129 |
| Monitoring per month | Not confirmed | $19 |
| Minimum contract | Not confirmed | 0 months |
| Professional monitoring | Not confirmed | Yes |
| Local storage | Yes | Yes |
| Pricing model | Diy | Diy, MonitoredCovers more |
| Money-back period | 30 days | 30 days |
| Cloud plan per month | Not confirmed | $3 |
| Free features | Recording to microSD card, base station or hard drive without a subscription, plus app live view and motion alerts | Not confirmed |
| Top resolution | 4k | 2k |
| Power source | Battery, Wired, PoeCovers more | Battery, Poe |
| Installation required | Not confirmed | No |
| Monitoring countries | Not confirmed | United States |
Where each stands against the rest
| Fact | Coolblue Belgium | Surety Home | Median |
|---|---|---|---|
| Security update period | 3 yearsabove the median | Not confirmed | 2.5 years |
| Warranty | 2 yearsat the median | Not confirmed | 2 years |
Median across 34 listed brands.
Pros and cons
Coolblue Belgium
Pros
- The camera listing covers recording to microSD card, a base station or a hard drive without a subscription, plus app live view and motion alerts, and local storage is offered.
- Support runs on email, chat and phone, and a spare parts shop keeps brushes, filters and mop pads orderable after purchase.
- Floor care spans robot vacuum, stick and handheld, so a robot vacuum can be bought alongside a stick or handheld vacuum in the same order.
Cons
- Floor care stops at robot vacuum, stick and handheld, so a buyer who wants an upright or wet-dry vacuum has to shop elsewhere.
- The app carries no energy reporting, so household energy use has to be measured elsewhere.
- A hub is required before bridges speak zigbee and wi fi, so smart home buyers pay for extra hardware before the first device goes in.
Surety Home
Pros
- Contract length of 0 months ranks 1 of 60 brands on that measure, so a monitored alarm can be tested without a long tie in.
- Cloud storage at $3 a month keeps the recurring line small, with the monitored plan at $19 a month above it.
- alarm, camera and smart lock all sit in a single account, so an alarm, camera, smart lock, video doorbell and smoke alarm can come from the same vendor.
Cons
- US covers a single market and US names the US alone, so the setup does not travel with a move abroad.
- Support runs on email, chat and help centre only, with no phone line among the listed channels.
- Monthly monitoring is a middling showing, at rank 44 of 51 brands.
Who each suits
Coolblue Belgium
Who it suits
- Belgian households replacing a vacuum or a purifier who want delivery, returns and support handled by one local operation.
- Camera buyers who want recording to microSD card, a base station or a hard drive without a subscription.
- Shoppers whose floor care shortlist is robot vacuum, stick or handheld, the types this range covers.
Who should look elsewhere
- Buyers who want upright or wet-dry vacuums, since floor care here covers robot vacuum, stick and handheld only.
- Shoppers outside Belgium, since Coolblue Belgium delivers only to Belgian addresses.
Surety Home
Who it suits
- US homeowners building one system from a single vendor, covering alarm, camera, smart lock, video doorbell and smoke alarm in a single account.
- Renters and owners who will not sign a long monitoring contract, since 0 months of commitment are required.
- People who want professional monitoring as an added step rather than the default, with DIY and monitored routes offered on the same hardware.
Who should look elsewhere
- Price first, gear second: entry hardware of $129 sits above The Home Security Superstore at $13.95 and Annke at $19.99.
- Anyone shopping outside the US, since US covers a single market, should weigh Aqara, listed at £36.98, before assuming local cover.
- Single camera buyers who do not want a hub, since a hub is required and adds cost that a camera only purchase avoids.
Country by country
| Country | Coolblue Belgium | Surety Home |
|---|---|---|
| Belgium | Yes | No |
| United States | No | Yes |
Questions about each
Coolblue Belgium
What does the cheapest robot vacuum cost at Coolblue Belgium?+
The lowest robot vacuum price is €199, and the top of the range is €1,199. Reference models are named at each end of the list, so the gap between the two prices buys hardware rather than a subscription. Neither figure renews after the purchase.
Is the flagship robot vacuum worth more than the entry model?+
The step up from entry at €199 buys a self empty dock, Lidar mapping and a mop pad that lifts 10.5 mm, on a machine that pulls 42,000 Pa and stands 8.9 cm tall. Buyers who already know they want a dock and a mop lift should go straight to the flagship.
Surety Home
What does Surety Home cost to run each month?+
Entry hardware on the DIY route is $129. Cloud storage for recorded video runs at $3 a month, and the monitored plan, which adds professional response, is $19 a month. Because 0 months of contract are required, those recurring figures read the same at renewal as at entry.
Is there a minimum contract on the monitoring plan?+
No minimum term is needed, since the contract is 0 months. That result ranks 1 of 60 brands on contract length, the strongest of the ranked measures here. The trade off sits on the service side, where monitoring holds a middling rank of 44 of 51.
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