Surety Home review

Updated September 30, 2026 · SmartHomeCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Surety Home suits US homeowners who want cameras, alarms, locks and doorbells from one vendor, with professional monitoring optional and nothing tying them in. Hardware starts at $129, cloud storage adds $3 a month, and the DIY route tops this group on contract length.

Key facts

Best for
US homes wanting one vendor for alarms, cameras, locks and doorbells with monitoring they can switch on or off.
Price
$129 (Source, checked September 30, 2026)
Monitoring per month
$19 (Source, checked September 30, 2026)
Minimum contract
0 months (Source, checked September 30, 2026)
Products
Alarm, Camera, Smart-lock, Video-doorbell, Smoke-alarm (Source, checked September 30, 2026)
Professional monitoring
Yes (Source, checked September 30, 2026)
Local storage
Yes (Source, checked September 30, 2026)
Money-back period
30 days (Source, checked September 30, 2026)
Cloud plan per month
$3 (Source, checked September 30, 2026)
Top resolution
2k (Source, checked September 30, 2026)
Installation required
No (Source, checked September 30, 2026)
Monitoring countries
United States (Source, checked September 30, 2026)
Legal entity
SuretyCAM, LLC (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
2011 (Source, checked September 30, 2026)
Support channels
Email, Chat, Help-centre, Community (Source, checked September 30, 2026)
Pricing model
Diy, Monitored
Power source
Battery, Poe
Ecosystems
Alexa, Google
Official website
suretyhome.com

Smart home devices

Price from
$11 (Source, checked September 30, 2026)
Hub required
Yes (Source, checked September 30, 2026)
Energy reporting
Yes (Source, checked September 30, 2026)
Subscription per month
$11 to $60 (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
SuretyCAM, LLC (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
2011 (Source, checked September 30, 2026)
Support channels
Email, Chat, Help-centre, Community (Source, checked September 30, 2026)
Device types
Thermostat, Lighting, Plug, Hub, Sensor, Blinds
Protocols
Thread, Z wave, Wi fi
Ecosystems
Alexa, Google

Apps and profiles

Elsewhere
LinkedInX

Pros and cons

Pros

  • Contract length of 0 months ranks 1 of 60 brands on that measure, so a monitored alarm can be tested without a long tie in.
  • Cloud storage at $3 a month keeps the recurring line small, with the monitored plan at $19 a month above it.
  • alarm, camera and smart lock all sit in a single account, so an alarm, camera, smart lock, video doorbell and smoke alarm can come from the same vendor.
  • Installation is not required and local storage is supported, so a self installed system can keep its recordings on the device.
  • Optional professional monitoring means the DIY route and the monitored route share the same hardware.

Cons

  • US covers a single market and US names the US alone, so the setup does not travel with a move abroad.
  • Support runs on email, chat and help centre only, with no phone line among the listed channels.
  • Monthly monitoring is a middling showing, at rank 44 of 51 brands.
  • A hub is required, so a fixed cost sits on the kit whichever way the system is started, including a single camera setup.

Ready to try Surety Home?

Scored 9.1 / 10 by SmartHomeCue.

Who it suits

  • US homeowners building one system from a single vendor, covering alarm, camera, smart lock, video doorbell and smoke alarm in a single account.
  • Renters and owners who will not sign a long monitoring contract, since 0 months of commitment are required.
  • People who want professional monitoring as an added step rather than the default, with DIY and monitored routes offered on the same hardware.

Who should look elsewhere

  • Price first, gear second: entry hardware of $129 sits above The Home Security Superstore at $13.95 and Annke at $19.99.
  • Anyone shopping outside the US, since US covers a single market, should weigh Aqara, listed at £36.98, before assuming local cover.
  • Single camera buyers who do not want a hub, since a hub is required and adds cost that a camera only purchase avoids.

Core features

Surety Home covers alarm, camera and smart lock, so an alarm, a camera, a smart lock, a video doorbell and a smoke alarm can sit in a single account and app rather than across separate systems. Professional monitoring is available, which turns a self watched setup into one where an alarm is answered by someone else after a trigger. Local storage is supported, so recorded footage can stay on the device instead of living only on a cloud feed, and the cloud plan remains optional rather than the reason the cameras work. Installation is not required, which keeps setup in the homeowner's hands and avoids an installer visit for kit that has to be armed and disarmed every day.

How it compares on our data

Surety Home ranks 1 of 60 brands on contract months, and that is the standout result in this data. Monthly monitoring sits further back at rank 44 of 51 brands, while entry price lands at rank 48 of 70. The shape of those three lines says more than any one figure. On flexibility the brand sits at the top of the group, and on both running costs it reads as a solid mid table name rather than a budget option or a premium one. Readers who weight how long they stay tied in, and what the service costs after the hardware, get a clear answer: strongest on the first measure, average on the other two.

Plans and prices

Entry hardware on the DIY route starts at $129, and that route covers the alarm, camera, lock, doorbell and smoke alarm range with alerts handled by the owner. Cloud storage is the small recurring line, at $3 a month for a cloud copy of recorded video. The monitored plan sits at $19 a month and adds professional response to the same equipment. Renewal needs no separate figure, because 0 months of contract are required and the recurring prices do not change at renewal, so the entry cost and the ongoing cost are read from the same numbers. For anyone modelling a second year, that removes the usual step up between an introductory rate and a renewal rate.

The company behind it

Surety Home is run by SuretyCAM, LLC, headquartered in the United States, and has been trading since 2011, long enough to have an established support base rather than a new name on a marketplace. Support runs on email, chat and help centre, so help arrives by email, chat, the help centre or the community, with no phone line among those channels. Buyers who want a named counterparty on the terms and conditions, and a base that matches the market the equipment is sold into, find both here. The gap to check is the phone line, since a monitored alarm is the sort of purchase many owners expect to reach a person about quickly.

How Surety Home compares

Where Surety Home is available

Available
United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does Surety Home cost to run each month?+

Entry hardware on the DIY route is $129. Cloud storage for recorded video runs at $3 a month, and the monitored plan, which adds professional response, is $19 a month. Because 0 months of contract are required, those recurring figures read the same at renewal as at entry.

Is there a minimum contract on the monitoring plan?+

No minimum term is needed, since the contract is 0 months. That result ranks 1 of 60 brands on contract length, the strongest of the ranked measures here. The trade off sits on the service side, where monitoring holds a middling rank of 44 of 51.

Which countries can buy Surety Home equipment?+

US lists the US and US also names the US alone, so both the equipment and the monitoring are aimed at a single market. US is the US as well, which keeps hardware, support and monitoring in the same country. Buyers elsewhere should not assume a local monitoring team exists for this brand.

Do the cameras record without a cloud subscription?+

Local storage is supported, so recordings can sit on the camera rather than only on a cloud feed, though $3 a month buys the cloud copy as well. battery and poe covers battery and PoE models for outside and mains positions, and the highest listed resolution is 2k.

Do I need an installer, and does the system need a hub?+

Installation is not required, so the system is self installed rather than booked in through a technician. A hub is required, which means that piece of hardware has to be in the home before sensors and locks pair up. thread, z wave and wi fi covers the radio side, so smart home kit already on the same standards can sit alongside.

Which smart home devices and voice assistants are supported?+

thermostat, lighting and plug covers thermostat, lighting, plug, hub, sensor and blinds, so this is a full smart home set rather than security only. alexa and google names Alexa and Google for voice control, and energy reporting is available for households watching consumption.

How do I get help, and is there a returns window?+

Support runs on email, chat and help centre, so email, chat, the help centre and the community are the routes in, with no phone line listed among them. A 30 day money back window gives time to decide after purchase rather than at the checkout.

Who is behind Surety Home?+

SuretyCAM, LLC is the legal entity, headquartered in the United States and trading since 2011. A named company with a US base and stated terms and conditions is easier to hold to than an unbranded marketplace listing, which matters for anyone expecting professional monitoring to answer the phone.

Sources

  • suretyhome.com checked September 30, 2026

    Backs: Installation required, Legal entity, Price, Price from, Products, Protocols

    “Serious Security You Install Yourself - No installers in your home - Easily self-installed”

  • suretyhome.com/about-us checked September 30, 2026

    Backs: Founded

    “When Surety opened in 2011 - found Surety in 2011”

  • suretyhome.com/cameras checked September 30, 2026

    Backs: Power source, Top resolution

    “4MP Indoor/Outdoor Battery Spotlight Camera, 4MP Outdoor AI PoE Spotlight Camera”

  • suretyhome.com/how-it-works checked September 30, 2026

    Backs: Hub required

    “You'll need working Alarm.com compatible equipment.”

  • suretyhome.com/monitoring-terms-and-conditions checked September 30, 2026

    Backs: Headquarters

    “SuretyCAM, LLC, an Ohio limited liability company ... governed by and construed in accordance with the laws of the State of Ohio”

  • suretyhome.com/plans checked September 30, 2026

    Backs: Cloud plan per month, Minimum contract, Energy reporting, Pricing model, Monitoring per month, Professional monitoring, Subscription per month

    “Doorbell Only Video $3/month - Supports one doorbell camera - 1200 recordings/month”

  • suretyhome.com/product/4mp-outdoor-ai-poe-spotlight-camera checked September 30, 2026

    Backs: Local storage

    “Onboard Recording with Smart View for continuous, local, encrypted recordings”

  • suretyhome.com/store checked September 30, 2026

    Backs: Device types

    “IQ5 Hub; Intelligent Thermostat ADC-T25 $145.00; IQ PowerG Smart Dimmer $49.00; IQ PowerG Smart Plug $35.00; PowerG Wireless Door/Window Sensor $44.00”

  • suretyhome.com/support checked September 30, 2026

    Backs: Ecosystems, Markets, Monitoring countries, Support channels

    “Alarm.com service works with both Amazon Alexa and Google Home for voice activation”

  • suretyhome.com/terms-and-conditions checked September 30, 2026

    Backs: Money-back period

    “Orders may be returned within 30 days of purchase”

Compiled from 10 source pages, checked September 30, 2026. We did not open an account.

Surety Home

US homes wanting one vendor for alarms, cameras, locks and doorbells with monitoring they can switch on or off.

9.1/10See alternatives