Updated September 30, 2026 · SmartHomeCue Editorial Team
ecobee vs Moes
What sets them apart
| Compare |  ecobee | Moes ReviewVisitVisit |
|---|---|---|
| Price from | $139.99 | €14.95 |
| Hub required | No | YesHas it |
| Warranty | 3 yearsHigher | 2 years |
| Markets | US, CA | AE, AT, BE, BR, CZ, DE, DK, EE, ES, FI, FR, GR, HR, IE, IT, LT, LU, LV, NL, PL, PT, RO, RU, SE, SI, SK, TW, US |
| Subscription per month | $5 | Not confirmed |
| Security update period | Not confirmed | 2 years |
Same on both: Energy reporting (Yes).
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Key differences
- Moes scores higher overall: 9.2 vs 8.8.
- Hub required: only Moes.
- Warranty is higher at ecobee: 3 years vs 2 years.
- Support channels: only ecobee offers Phone.
- Support channels: only Moes offers Email, Chat.
- Device types: only Moes offers Trv, Lighting, Plug.
- Ecosystems: only ecobee offers Smartthings.
- Ecosystems: only Moes offers Matter.
- Markets: only ecobee offers CA.
- Markets: only Moes offers AE, AT, BE.
Our verdict on each
ecobee
ecobee suits homeowners who want heating handled properly and security added on the side, rather than a full alarm shop. Entry pricing starts at $139.99, close to the site entry median, and the thermostat warranty runs 3 years, with sales limited to US and CA.
Moes
Moes fits homeowners who want wide device coverage without recurring fees, and it takes an overall score of 9.2 here. Devices start at €14.95, cameras cost €50.95, and monitoring runs at €0 a month on a 0 months contract, backed by a 2-year warranty.
Score breakdown
| Area | ecobee | Moes |
|---|---|---|
| Cost | 8.4Entry price of $139.99 ranks 41 of 54 brands, so cost sits mid field. | 9.2HigherEntry price of €14.95 sits below the site median of €96.46, and monitoring runs at €0 a month. |
| Offer | 8.9Free Core plan covers detection and door or window alerts; the paid tier at $5 a month adds monitoring. | 9.2HigherFree camera features, local microSD recording, a 2-year warranty and 60 days to return a device. |
| Trust | 9.5Legal entity ecobee Technologies ULC in CA, founded 2007, support on phone and help centre, monitoring in US and CA. | Not confirmed |
Availability and regulation
| Country | ecobee | Moes |
|---|---|---|
| Headquarters | Canada | Not confirmed |
Positions in our rankings
| Ranking | ecobee | Moes |
|---|---|---|
| Home security cameras | 18 of 83 | 10 of 83 |
| Video doorbells | 18 of 54 | 10 of 54 |
| Home alarm systems | 11 of 35 | 6 of 35 |
| Smart thermostats | 6 of 24 | 3 of 24 |
If neither fits
Shelly has warranty at 2 to 5 years, against 3 years for ecobee and 2 years for Moes.
Shelly reviewWhat we checked
ecobee
- ecobee.com: 12 facts, checked September 30, 2026
Moes
- moeshouse.com: 9 facts, checked September 30, 2026
- moes.net: 1 fact, checked September 30, 2026
Every fact side by side
| Fact | ecobee | Moes |
|---|---|---|
| Device types | Thermostat, Sensor | Thermostat, Trv, Lighting, Plug, Hub, Sensor, BlindsCovers more |
| Protocols | Not confirmed | Matter, Thread, Zigbee, Wi fi |
| Ecosystems | Alexa, Google, Homekit, Smartthings | Alexa, Google, Homekit, Matter |
| Legal entity | ecobee Technologies ULC | Not confirmed |
| Headquarters | Canada | Not confirmed |
| Founded | 2007 | Not confirmed |
| Support channels | Phone, Help centre | Email, Chat, Help centre |
Home security
| Fact | ecobee | Moes |
|---|---|---|
| Price | $99.99 | €50.95 |
| Monitoring per month | $5 | €0 |
| Minimum contract | 0 months | 0 months |
| Products | Alarm, Camera, Video doorbell | Alarm, Camera, Smart lock, Video doorbell, Smoke alarmCovers more |
| Professional monitoring | YesHas it | No |
| Local storage | Not confirmed | Yes |
| Pricing model | Diy, MonitoredCovers more | Diy |
| Money-back period | 30 days | 60 daysHigher |
| Cloud plan per month | $5 | Not confirmed |
| Free features | Free Core plan with security devices: motion and person detection, door or window open/close alerts | Live viewing, motion alerts, two-way audio and local microSD recording with no subscription |
| Top resolution | Not confirmed | 2k |
| Power source | Wired | Battery, Solar |
| Recording retention | 30 days | Not confirmed |
| Two-factor sign-in | Yes | Not confirmed |
| Installation required | No | No |
| Monitoring countries | United States, Canada | Not confirmed |
Where each stands against the rest
| Fact | ecobee | Moes | Median |
|---|---|---|---|
| Subscription per month | $5highest quarter | Not confirmed | $0 |
| Security update period | Not confirmed | 2 yearsbelow the median | 2.5 years |
| Warranty | 3 yearsabove the median | 2 yearsat the median | 2 years |
Median across 34 listed brands.
Pros and cons
ecobee
Pros
- Entry pricing from $139.99 sits close to the site entry median of €127.49, so heating control is not a premium bet.
- No hub is required, so there is no extra box to buy, and energy reporting comes with the smart thermostats.
- The thermostat warranty runs 3 years, with a 30 day money back period behind the purchase.
Cons
- The security side is a running cost: the paid plan is $5 a month, and professional monitoring only sits on that tier.
- The video doorbell is wired, so it needs a cable run at the front door rather than a battery you swap yourself.
- Recorded video is kept for 30 days, a short window for reviewing anything older.
Moes
Pros
- Entry devices come in at €14.95, under the site median of €96.46 for starting prices.
- Recurring cost is €0 a month on a 0 months contract, so there is nothing to renew later.
- Heating, lighting, plugs, sensors, blinds, cameras, doorbells, locks and alarms are all sold by one brand, listed under alarm, camera and smart lock.
Cons
- A hub is required, so the entry price of €14.95 does not cover a working starter system and the hub sits among the listed thermostat, trv and lighting.
- Support runs on email, chat and help centre only, with no phone line among the listed routes to help.
- Professional monitoring is not offered, so alarm, camera and lock owners handle their own alerts rather than relying on a watching service.
Who each suits
ecobee
Who it suits
- Buyers who want a thermostat as the anchor and a camera, video doorbell or alarm sensor added to the same brand later.
- Homes that already run alexa, google and homekit and want heating data in the same place as everything else.
- People who want professional monitoring without a long agreement, since the contract length is 0 months.
Who should look elsewhere
- Full home device shoppers, since Aqara's range covers hub, sensor and lighting while ecobee's device types are thermostat and sensor.
- Buyers chasing lighting and blinds control as the main event: Lutron's device list runs lighting, blinds and thermostat, well beyond a heating brand.
- Budget builders who want a hub, heating valve and blinds under one roof, which is what SONOFF lists in thermostat, trv and lighting.
Moes
Who it suits
- Homeowners and renters who want heating, lighting, plugs, blinds and cameras bought from a single seller.
- Anyone who will not pay a monthly monitoring fee and prefers card recording at home to a cloud plan.
- Households already running Alexa, Google or HomeKit who want Matter and Thread kit to join the same home.
Who should look elsewhere
- Shoppers on the smallest possible budget, since SONOFF starts lower at €6.16.
- Buyers who would rather deal with a lighting and heating specialist, since Aqara lists hub, sensor and lighting and Lutron lists lighting, blinds and thermostat.
- Anyone who wants a watching service to respond to alarms, since professional monitoring is not offered.
Current offers
ecobee
Current offer
Discount code
$20 off your next purchase with newsletter signup: $20 USD
New customers only; promotional code sent by email after form submit; cannot be combined with other offers; cannot apply to prior purchases
Source, checked September 30, 2026
Free trial
1 month free Smart Security + Professional Monitoring: 1 month
Offered during system setup; no contracts, no credit card required; 24/7 pro monitoring not available in Calgary, AB
Source, checked September 30, 2026
Country by country
| Country | ecobee | Moes |
|---|---|---|
| Canada | Yes | No |
| United States | Yes | No |
Questions about each
ecobee
How much does it cost to get started with ecobee?+
Hardware starts at $139.99, which puts ecobee close to the site entry median of €127.49. That covers the equipment. Anything on the security side, monitoring included, is billed separately each month. A 30 day money back period covers the hardware purchase if the fit turns out wrong.
Do I have to pay a subscription to use the security devices?+
There is a free Core plan that covers motion and person detection along with door or window open and close alerts, so the basics cost nothing to run. Paying $5 a month moves you onto the plan that adds professional monitoring and stored video history. The choice is how much of the security side you want switched on.
Moes
What does a Moes device cost at entry?+
The cheapest listed Moes devices start at €14.95, which sits below the site median of €96.46 for entry pricing across the brands listed here. Cameras sit higher, at €50.95 for the range. Buyers pay for hardware only, so the outlay is the whole cost rather than a first instalment followed by fees.
What do I need before I start a Moes setup?+
A hub is required, so budget for that before the individual devices. The range covers thermostats, radiator valves, lighting, plugs, hubs, sensors and blinds under thermostat, trv and lighting. Once the hub is running, the rest of the kit talks to it over matter, thread and zigbee rather than needing separate bridges for each standard.