Updated September 30, 2026 · SmartHomeCue Editorial Team
Samsung vs The Legacy Companies
Where Samsung and The Legacy Companies differ
| Compare |  Samsung |  The Legacy Companies |
|---|---|---|
| Reference models | WW11DB8B95GBU1, RL38C776ASR/EU, NV7B5750TAK-U4 | JC4000, J8006, JC2022 |
| Price from | $649 | $134.99Lower |
| Dimensions | 60 x 85 x 60 cm | 8.86 x 6.30 x 17.33 in |
| Warranty | 2 yearsHigher | 1 year |
| Markets | GB | CA, US |
| Energy class | A | Not confirmed |
| Annual energy use (kWh) | 32 | Not confirmed |
| Capacity | 11 kg | Not confirmed |
| Spare parts period | 10 years | Not confirmed |
| Installation offered | Yes | Not confirmed |
| Mobile app | Yes | Not confirmed |
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Key differences
- Samsung scores higher overall: 9.3 vs 9.0.
- Price from is lower at The Legacy Companies: $134.99 vs $649.
- Warranty is higher at Samsung: 2 years vs 1 year.
- Support channels: only Samsung offers Email, Phone, Community.
- The Legacy Companies is available in 1 more country.
- Products: only Samsung offers Washing machine, Dryer, Dishwasher.
- Markets: only Samsung offers GB.
- Markets: only The Legacy Companies offers CA, US.
Our verdict on each
Samsung
Samsung suits households that want the big appliances and the smart kit working from a single app, with spare parts held for 10 years after purchase. You pay a premium against Exquisit and Bauknecht for that joined-up range, and the robot vacuum is the weakest part of the picture.
The Legacy Companies
The Legacy Companies suits US and Canadian buyers after a kitchen range sold with a spare parts shop, with prices from $134.99. The trade-offs are the short 1 year warranty and support limited to chat and help centre, against a catalogue that runs to $549.99.
Score breakdown
| Area | Samsung | The Legacy Companies |
|---|---|---|
| Cost | Not confirmed | 9.4Entry at $109.99 and a price from $134.99 put the range at 9 of 32, a low starting cost. |
| Offer | 9.5HigherEntry point sits at $649, cover runs 2 years, and installation is offered on the big pieces. | 8.5Reference models JC4000, J8006, JC2022 plus a spare parts shop add service value, though 1 year warranty cover is short. |
| Trust | 9.1Warranty terms come from Samsung Electronics America, Inc., a group founded in 1969, with support on email, chat and phone. | Not confirmed |
Availability and regulation
| Country | Samsung | The Legacy Companies |
|---|---|---|
| Headquarters | South Korea | United States |
Additional countries for Samsung: 1. Additional countries for The Legacy Companies: 2.
The numbers side by side
| Fact | Samsung | The Legacy Companies |
|---|---|---|
| Price from | $649 | $134.99 |
| Warranty | 2 years | 1 year |
Which one suits you
Pick Samsung if warranty matter most.
Pick The Legacy Companies if price from matter most.
Positions in our rankings
| Ranking | Samsung | The Legacy Companies |
|---|---|---|
| Home appliance brands | 6 of 136 | 11 of 136 |
Every fact side by side
| Fact | Samsung | The Legacy Companies |
|---|---|---|
| Products | Washing machine, Dryer, Dishwasher, Fridge, Oven, HobCovers more | Fridge |
| Legal entity | Samsung Electronics America, Inc. | The Legacy Companies |
| Headquarters | South Korea | United States |
| Founded | 1969 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centre, CommunityCovers more | Chat, Help centre |
Floor care
| Fact | Samsung | The Legacy Companies |
|---|---|---|
| Entry price | Not confirmed | $109.99 |
| Flagship price | Not confirmed | $549.99 |
| Top suction (Pa) | 6,000 | Not confirmed |
| Self-empty dock | Yes | Not confirmed |
| Mop type | Spinning | Not confirmed |
| Mop lift (mm) | 10 | Not confirmed |
| Obstacle avoidance | Camera AI | Not confirmed |
| LiDAR navigation | Yes | Not confirmed |
| Runtime | 180 | Not confirmed |
| Dust bin capacity (ml) | 250 | Not confirmed |
| Height (cm) | 10 | Not confirmed |
| Spare parts shop | Yes | Yes |
Smart home devices
| Fact | Samsung | The Legacy Companies |
|---|---|---|
| Device types | Hub, Sensor, Plug, Lighting, Thermostat | Not confirmed |
| Protocols | Matter, Thread, Zigbee, Wi fi | Not confirmed |
| Ecosystems | Smartthings, Matter | Not confirmed |
| Hub required | No | Not confirmed |
| Energy reporting | Yes | Not confirmed |
Kitchen appliances
| Fact | Samsung | The Legacy Companies |
|---|---|---|
| Capacity (l) | Not confirmed | 2 |
| Power (W) | Not confirmed | 150 |
Where each stands against the rest
| Fact | Samsung | The Legacy Companies | Median |
|---|---|---|---|
| Price from | $649highest quarter | $134.99below the median | $137.49 |
| Annual energy use (kWh) | 32lowest quarter | Not confirmed | 132 |
| Warranty | 2 yearsat the median | 1 yearbelow the median | 2 years |
| Spare parts period | 10 yearsat the median | Not confirmed | 10 years |
Median across 40 listed brands.
Pros and cons
Samsung
Pros
- The listed washing machine runs at 32 kWh a year, so a weekly habit stays cheap to run.
- A single app covers the kit, with a mobile app included, hub, sensor and plug in one place, and no hub required.
- Protocols matter, thread and zigbee and ecosystems smartthings and matter let existing sensors and plugs join rather than be replaced.
Cons
- Warranty of 2 years is short next to the 10 years parts commitment, so a machine can outlive its cover.
- Robot vacuum suction of 6,000 Pa sits well under the 15,000 Pa site median, so deep carpet is not its strength.
- The market listed is GB alone, so delivery and installation terms are given for that market only.
The Legacy Companies
Pros
- A spare parts shop is part of the offer, and such shops are widespread across the brands on this site (96.2%).
- Support covers chat and help centre, and a help centre is among the most common support channels listed here (90.1%).
- The catalogue spans $109.99 to $549.99, so buyers on a small budget and buyers after a premium machine are both served.
Cons
- Warranty cover runs 1 year, which ranks 15 of 30 in the warranty comparison on this site.
- Support runs on chat and help centre only, so there is no phone line for buyers who prefer to talk.
- Product types cover fridge, where Hoover lists cooker, dishwasher and dryer across the big kitchen categories.
Who each suits
Samsung
Who it suits
- Households replacing a full white goods set, since washing machine, dryer and dishwasher and WW11DB8B95GBU1, RL38C776ASR/EU, NV7B5750TAK-U4 cover washer, fridge, oven and hob in one range.
- Households already running SmartThings, with matter, thread and zigbee and no hub needed, so appliances and sensors share one app.
- Energy-minded households, where 32 kWh a year sets a low running cost for frequent loads.
Who should look elsewhere
- Budget buyers: Exquisit covers the same core appliances, while this range opens at $649.
- Shoppers who want a cooker in the same range: Bauknecht lists one and this range does not, so check Bauknecht first.
The Legacy Companies
Who it suits
- Buyers in CA and US who want a spare parts shop for repairs after the warranty ends.
- Anyone weighing budget against premium, with the catalogue running $109.99 to $549.99.
- Shoppers happy with written answers, since support is listed as chat and help centre.
Who should look elsewhere
- Whole-kitchen buyers: Hoover covers cooker, dishwasher and dryer, well beyond the fridge listed here.
- Shoppers outside CA and US, who should check delivery terms with Exquisit or Bauknecht before assuming this store serves their address.
- Buyers who weigh the guarantee heavily, since cover here runs 1 year; the same check is worth making against Bauknecht and Exquisit before deciding.
Current offers
Samsung
Current offer
Discount code
Save up to GBP 250 when you buy 2 or more home appliances: GBP 100 off from GBP 799 spend, GBP 250 off from GBP 1,500 spend
Spend GBP 799 or more and save GBP 100, or spend GBP 1,500 or more and save GBP 250. Purchase from Samsung.com, Samsung Experience Stores, or Shop app by 13.10.26. Discount applied automatically at checkout when qualifying spend threshold reached with two or more qualifying products. Selected SKUs only. Offer excludes all microwaves and accessories. Not in conjunction with any other offer
Source, checked September 30, 2026
Country by country
| Country | Samsung | The Legacy Companies |
|---|---|---|
| Canada | No | Yes |
| United Kingdom | Yes | No |
| United States | No | Yes |
Questions about each
Samsung
How much does a Samsung appliance cost at the entry end?+
The listed starting price is $649, and it comes from a countertop convection microwave rather than a washing machine or fridge, so a full kitchen set sits above that figure. These are single purchases rather than subscriptions, so the entry price is the number to plan around rather than a figure that renews later.
How long is the warranty, and will parts still be available later?+
Warranty cover on the appliances runs for 2 years, and spare parts are held for 10 years, with a spare parts shop listed as well. For a fitted kitchen the parts figure is the more useful of the pair, since a failed pump or door seal takes longer to sort than a simple swap. Read the terms, since a parts promise and a warranty are different cover.
The Legacy Companies
What does the range cost at the entry point?+
The catalogue opens at $109.99, with $134.99 given as the starting price and $549.99 at the top. The gap between the lowest and the highest model is the number to weigh, because buyers often assume the entry figure covers the whole range.
Which countries does it ship to?+
Shipping is listed for CA and US, and the headquarters sit in the United States. The footprint is therefore regional, so buyers in another country would need to confirm delivery before ordering rather than assume the shop serves their address.
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