Updated September 30, 2026 · SmartHomeCue Editorial Team
Samsung vs Waterdrop
Samsung vs Waterdrop: the differences
| Compare |  Samsung | Waterdrop ReviewVisitVisit |
|---|---|---|
| Reference models | WW11DB8B95GBU1, RL38C776ASR/EU, NV7B5750TAK-U4 | Waterdrop G5P500A Alkaline RO, Waterdrop G3P800 Undersink RO, Waterdrop X12 Undersink RO, Waterdrop X16 Undersink RO |
| Price from | $649 | CA$339.99 |
| Warranty | 2 yearsHigher | 1 year |
| Markets | GB | AE, AU, BG, CA, DE, DK, ES, FI, FR, GB, GR, IT, LU, MY, NL, NO, PL, PT, RO, SE, SG, USCovers more |
| Filter system | Not confirmed | Reverse osmosis |
| Cartridge price | Not confirmed | CA$139 |
| Cartridge life (l) | Not confirmed | 8,326 to 10,982 |
| Filter cost per year | Not confirmed | CA$139 |
| Certification scope | Not confirmed | G3P800 10-stage RO system certified to NSF/ANSI 42, 53, 58 and 372 |
| PFAS and lead reduction | Not confirmed | Yes |
| Installation required | Not confirmed | Yes |
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Key differences
- Samsung scores higher overall: 9.3 vs 9.0.
- Warranty is higher at Samsung: 2 years vs 1 year.
- Support channels: only Samsung offers Community.
- Founded is lower at Samsung: 1969 vs 2015.
- Waterdrop is available in 21 more countries.
- Markets: only Waterdrop offers AE, AU, BG.
Our verdict on each
Samsung
Samsung suits households that want the big appliances and the smart kit working from a single app, with spare parts held for 10 years after purchase. You pay a premium against Exquisit and Bauknecht for that joined-up range, and the robot vacuum is the weakest part of the picture.
Waterdrop
Waterdrop sells reverse-osmosis systems with a stated PFAS and lead reduction claim and support on chat, email and phone, which suits households ready to have a unit installed. The running cost is the trade-off: replacement filters at CAD 139 a set against a warranty of 1 year on the hardware.
Score breakdown
| Area | Samsung | Waterdrop |
|---|---|---|
| Cost | Not confirmed | 8.8Entry at CAD 339.99 sits mid-field; filter cost runs CAD 139 a year and cartridge price ranks 41 of 50. |
| Offer | 9.5HigherEntry point sits at $649, cover runs 2 years, and installation is offered on the big pieces. | 9.2A filter set rated for 8,326 to 10,982 litres, a PFAS and lead reduction claim, and models spanning alkaline, tankless and undersink RO. |
| Trust | 9.1HigherWarranty terms come from Samsung Electronics America, Inc., a group founded in 1969, with support on email, chat and phone. | 9.0NSF/ANSI 42, 53 and 58 certification on the tankless RO model, warranty of 1 year, and support on chat, email and phone. |
How they place
| Ranking | Samsung | Waterdrop |
|---|---|---|
| Water filters | 4 of 80 | 8 of 80 |
A third option
Cloud Water Filters has warranty at 5 years, against 2 years for Samsung and 1 year for Waterdrop.
Cloud Water Filters reviewEvery fact side by side
| Fact | Samsung | Waterdrop |
|---|---|---|
| NSF/ANSI standards | Not confirmed | 42, 53, 58 |
| Legal entity | Samsung Electronics America, Inc. | Not confirmed |
| Headquarters | South Korea | Not confirmed |
| Founded | 1969Lower | 2015 |
| Support channels | Email, Chat, Phone, Help centre, CommunityCovers more | Chat, Email, Phone, Help centre |
Floor care
| Fact | Samsung | Waterdrop |
|---|---|---|
| Products | Washing machine, Dryer, Dishwasher, Fridge, Oven, Hob | Not confirmed |
| Top suction (Pa) | 6,000 | Not confirmed |
| Self-empty dock | Yes | Not confirmed |
| Mop type | Spinning | Not confirmed |
| Mop lift (mm) | 10 | Not confirmed |
| Obstacle avoidance | Camera AI | Not confirmed |
| LiDAR navigation | Yes | Not confirmed |
| Runtime | 180 | Not confirmed |
| Dust bin capacity (ml) | 250 | Not confirmed |
| Height (cm) | 10 | Not confirmed |
| Spare parts shop | Yes | Not confirmed |
Smart home devices
| Fact | Samsung | Waterdrop |
|---|---|---|
| Device types | Hub, Sensor, Plug, Lighting, Thermostat | Not confirmed |
| Protocols | Matter, Thread, Zigbee, Wi fi | Not confirmed |
| Ecosystems | Smartthings, Matter | Not confirmed |
| Hub required | No | Not confirmed |
| Energy reporting | Yes | Not confirmed |
Kitchen appliances
| Fact | Samsung | Waterdrop |
|---|---|---|
| Mobile app | Yes | Not confirmed |
Where each stands against the rest
| Fact | Samsung | Waterdrop | Median |
|---|---|---|---|
| Cartridge life (l) | Not confirmed | 8,326 to 10,982highest quarter | 2,862.5 |
| Warranty | 2 yearsat the median | 1 yearbelow the median | 2 years |
Median across 47 listed brands.
Pros and cons
Samsung
Pros
- The listed washing machine runs at 32 kWh a year, so a weekly habit stays cheap to run.
- A single app covers the kit, with a mobile app included, hub, sensor and plug in one place, and no hub required.
- Protocols matter, thread and zigbee and ecosystems smartthings and matter let existing sensors and plugs join rather than be replaced.
Cons
- Warranty of 2 years is short next to the 10 years parts commitment, so a machine can outlive its cover.
- Robot vacuum suction of 6,000 Pa sits well under the 15,000 Pa site median, so deep carpet is not its strength.
- The market listed is GB alone, so delivery and installation terms are given for that market only.
Waterdrop
Pros
- A stated PFAS and lead reduction claim, and the tankless RO model carries NSF/ANSI 42, 53 and 58 certification.
- A filter set is rated for 8,326 to 10,982 litres, well above the 2,512.5-litre median across the ranking.
- Support runs on chat, email and phone, a wider spread than the email-only setups common in this category.
Cons
- Replacement filters run CAD 139 a set, and the annual filter cost of CAD 139 keeps adding up after the CAD 339.99 purchase.
- The hardware warranty is 1 year, well short of the 8,326 to 10,982 litres a filter set is rated for, so cover ends long before the cartridge does.
- Installation is required on the range, so the CAD 339.99 entry price is not the whole cost of getting filtered water running.
Who each suits
Samsung
Who it suits
- Households replacing a full white goods set, since washing machine, dryer and dishwasher and WW11DB8B95GBU1, RL38C776ASR/EU, NV7B5750TAK-U4 cover washer, fridge, oven and hob in one range.
- Households already running SmartThings, with matter, thread and zigbee and no hub needed, so appliances and sensors share one app.
- Energy-minded households, where 32 kWh a year sets a low running cost for frequent loads.
Who should look elsewhere
- Budget buyers: Exquisit covers the same core appliances, while this range opens at $649.
- Shoppers who want a cooker in the same range: Bauknecht lists one and this range does not, so check Bauknecht first.
Waterdrop
Who it suits
- Households that want a certified reverse osmosis system with a stated PFAS and lead reduction claim.
- People who want phone and chat help as well as self-service, since support runs on chat, email and phone.
- Shoppers who filter enough water to spread the CAD 139 filter set across its 8,326 to 10,982 litres capacity.
Who should look elsewhere
- Anyone set on a countertop system, since IBBL builds in a different format and the fitting rule does not apply to it.
- Buyers who want the Culligan Consumer Products Aquasential Smart, Aquasential or Good Water Machine range, since Waterdrop's line is reverse osmosis only.
- Shoppers who would rather order from a European store, since Waterdrop (EU) lists its own X series and tankless RO models.
Current offers
Samsung
Current offer
Discount code
Save up to GBP 250 when you buy 2 or more home appliances: GBP 100 off from GBP 799 spend, GBP 250 off from GBP 1,500 spend
Spend GBP 799 or more and save GBP 100, or spend GBP 1,500 or more and save GBP 250. Purchase from Samsung.com, Samsung Experience Stores, or Shop app by 13.10.26. Discount applied automatically at checkout when qualifying spend threshold reached with two or more qualifying products. Selected SKUs only. Offer excludes all microwaves and accessories. Not in conjunction with any other offer
Source, checked September 30, 2026
Waterdrop
Current offer
Bonus
200 points for new membership signup: 200 points
Membership signup; 1,000 points = $3 at checkout
Source, checked September 30, 2026
Country by country
| Country | Samsung | Waterdrop |
|---|---|---|
| Australia | No | Yes |
| Bulgaria | No | Yes |
| Canada | No | Yes |
| Denmark | No | Yes |
| Finland | No | Yes |
| France | No | Yes |
| Germany | No | Yes |
| Greece | No | Yes |
8 of 22 countries where either is available.
Questions about each
Samsung
How much does a Samsung appliance cost at the entry end?+
The listed starting price is $649, and it comes from a countertop convection microwave rather than a washing machine or fridge, so a full kitchen set sits above that figure. These are single purchases rather than subscriptions, so the entry price is the number to plan around rather than a figure that renews later.
How long is the warranty, and will parts still be available later?+
Warranty cover on the appliances runs for 2 years, and spare parts are held for 10 years, with a spare parts shop listed as well. For a fitted kitchen the parts figure is the more useful of the pair, since a failed pump or door seal takes longer to sort than a simple swap. Read the terms, since a parts promise and a warranty are different cover.
Waterdrop
How much does a Waterdrop system cost to buy?+
Waterdrop's reverse-osmosis range starts at CAD 339.99. That is the price of the unit itself, with replacement filters bought separately afterwards. It is worth setting against the €179.99 median entry price across the ranking to see where the range sits before choosing a model.
What does it cost to keep a Waterdrop system running?+
A replacement filter set is CAD 139 and the annual filter cost works out at CAD 139. A set is rated for 8,326 to 10,982 litres, so the yearly figure moves with household size and the incoming water. Budget for filters from the outset rather than treating the purchase as the whole cost.
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