Updated September 30, 2026 · SmartHomeCue Editorial Team
eufy vs Ultenic
What sets them apart
| Compare |  eufy | Ultenic ReviewVisitVisit |
|---|---|---|
| Reference models | eufy Robot Vacuum Omni S2, eufy Robot Vacuum Omni E35, eufy Robot Vacuum Omni E25, eufy Robot Vacuum Omni C28 | MX50, T20 Pro, U15 |
| Entry price | $169.99 | $139.99Lower |
| Flagship price | $1,599.99 | $605.99Lower |
| Top suction (Pa) | 30,000Higher | 20,000 |
| Mop type | Roller | Pad |
| Warranty | 1 year | 1 to 2 yearsHigher |
| Markets | US, CA, GB, DE, FR, IT, ES, NL, IE, GR, HU, HR, PL, AU, SG, NZ, AE, VN, TWCovers more | DE, ES, FR, GB, IT, US |
| Mop lift (mm) | 12 | Not confirmed |
| Runtime | Not confirmed | 180 |
| Dust bin capacity (ml) | Not confirmed | 300 |
| Height (cm) | Not confirmed | 9.7 |
| Matter support | Yes | Not confirmed |
| Works offline | Yes | Not confirmed |
Same on both: Self-empty dock (Yes), Obstacle avoidance (Camera AI), LiDAR navigation (Yes), Spare parts shop (Yes).
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Key differences
- Entry price is lower at Ultenic: $139.99 vs $169.99.
- Flagship price is lower at Ultenic: $605.99 vs $1,599.99.
- Top suction (Pa) is higher at eufy: 30,000 vs 20,000.
- Warranty is higher at Ultenic: 1 to 2 years vs 1 year.
- Support channels: only eufy offers Phone, Community.
- Products: only eufy offers Camera, Video doorbell, Smart lock.
- Products: only Ultenic offers Robot vacuum, Stick, Wet dry.
- Markets: only eufy offers CA, NL, IE.
Our verdict on each
eufy
eufy suits homeowners who want cameras, doorbells, locks and alarms that keep working without a subscription, and who add professional monitoring only when they want it. The contract term is 0 months, and on-device local storage, AI detection and playback come with no monthly fee.
Ultenic
Ultenic suits households that want a lidar-equipped robot vacuum with a self empty dock and a spare parts shop under a single floor-care roof. The range opens at $139.99 and covers robot, cordless and wet-dry floors, so it fits mixed budgets and mixed surfaces without a second brand.
Score breakdown
| Area | eufy | Ultenic |
|---|---|---|
| Cost | 8.7Bundle price $199 sits above $13.95 at The Home Security Superstore, but cloud storage costs $3.99. | 8.9HigherThe cost score of 8.9 pairs an entry price of $139.99 with a site median entry of €96.46. |
| Offer | 9.4HigherWide catalogue across camera, video doorbell and smart lock, on-device AI detection with no monthly fee, and robot vacuum suction of 30,000 Pa. | 9.1The offer score of 9.1 reflects lidar, a self empty dock that 95.6% of the category have, plus a spare parts shop. |
| Trust | 9.0Founded 2011, sold by Fantasia Trading LLC, with end-to-end encryption and two factor both yes, plus 30 days returns. | Not confirmed |
How the counts compare
| Fact | eufy | Ultenic |
|---|---|---|
| Entry price | $169.99 | $139.99 |
| Flagship price | $1,599.99 | $605.99 |
| Top suction (Pa) | 30,000 | 20,000 |
| Warranty | 1 year | 1 to 2 years |
Also worth a look
SwitchBot has flagship price at $399.99, against $1,599.99 for eufy and $605.99 for Ultenic.
SwitchBot reviewHow they place
| Ranking | eufy | Ultenic |
|---|---|---|
| Robot vacuum and mop combos | 5 of 60 | 12 of 60 |
Every fact side by side
| Fact | eufy | Ultenic |
|---|---|---|
| Products | Camera, Video doorbell, Smart lock, Alarm | Robot vacuum, Stick, Wet dry |
| Legal entity | Fantasia Trading LLC | Not confirmed |
| Founded | 2011 | Not confirmed |
| Support channels | Email, Phone, Chat, Help centre, CommunityCovers more | Chat, Email, Help centre |
Where each stands against the rest
| Fact | eufy | Ultenic | Median |
|---|---|---|---|
| Entry price | $169.99at the median | $139.99below the median | $169.99 |
| Flagship price | $1,599.99highest quarter | $605.99below the median | $777.50 |
| Top suction (Pa) | 30,000highest quarter | 20,000above the median | 15,000 |
| Mop lift (mm) | 12at the median | Not confirmed | 12 |
| Runtime | Not confirmed | 180above the median | 120 |
| Dust bin capacity (ml) | Not confirmed | 300lowest quarter | 700 |
Median across 55 listed brands.
Pros and cons
eufy
Pros
- Contract term: 0 months, so nothing forces a long commitment, and the on-device storage, detection and playback come at no monthly charge.
- One brand across camera, video doorbell and smart lock, with battery, solar and wired options for powering each unit.
- Cloud storage is optional at $3.99 a month, and local recordings are kept 90 to 365 days.
Cons
- Bundle price $199 compares poorly with $13.95 at The Home Security Superstore and $19.99 at Annke.
- Professional monitoring costs $4.99 to $9.99 a month, and the monitoring price position is 39 of 51.
- Price rank sits at 62 of 70, so eufy is not the cheap option in this group.
Ultenic
Pros
- Suction of 20,000 Pa ranks at 15 of 46, above the robot category median of 11,500 Pa.
- Lidar and a self empty dock come as standard on the reference robots, and 94.7% of the category shares lidar while 95.6% have a self empty dock.
- A spare parts shop keeps filters, brushes and pads orderable, and only 3.8% of the site lacks one.
Cons
- Support runs on chat, email and help centre, so there is no phone line in the listed channels.
- An entry price of $139.99 puts Ultenic at 36 of 65 brands, so it is not the cheapest route into a robot vacuum.
- Ultenic sells into DE, ES and FR, so a buyer in another region has to confirm shipping and warranty cover before ordering.
Who each suits
eufy
Who it suits
- Homeowners who want one brand across cameras, video doorbells, smart locks and alarms: camera, video doorbell and smart lock.
- Renters and flat owners who will not sign a contract, since the term is 0 months.
- People who want footage kept on their own hardware: local storage is yes, with retention of 90 to 365 days.
Who should look elsewhere
- Shoppers chasing the lowest entry price on cameras: The Home Security Superstore lists cameras at $13.95 against the eufy bundle at $199.
- Buyers who would rather start at Annke's $19.99 entry point than pay bundle pricing.
- Readers set on Aqara's camera entry point of £36.98 and its own support setup.
Ultenic
Who it suits
- Households in Germany, Spain, France, the UK, Italy and the US who want a single brand across robots, cordless sticks and wet-dry units, since robot vacuum, stick and wet dry covers all of them.
- Buyers who put suction and empty-free running first, since 20,000 Pa with lidar and a self empty dock is the part of the spec that stands out.
- Pet households that filter the machine often, since the spare parts shop and a warranty of 1 to 2 years both hold up over time.
Who should look elsewhere
- Shoppers who want upright and handheld formats alongside the robot: Ewbank and Daewoo Electricals list those in robot vacuum, stick and upright and robot vacuum, stick and upright, which Ultenic's robot vacuum, stick and wet dry does not cover.
- Buyers who prefer a single-category robot and wet-dry brand, since Philips stays with robot vacuum and wet dry and Ultenic's range reaches $605.99 at the top for the wider floor-care option.
Current offers
eufy
Current offer
Discount code
10% off and up to $50 off for newsletter signup: 10% off, up to $50
Email newsletter signup; coupon offered on the sign-up form
Source, checked September 30, 2026
Ultenic
Current offer
Discount code
Get $10 off for new users: $10
Only for new users subscribing
Source, checked September 30, 2026
Country by country
| Country | eufy | Ultenic |
|---|---|---|
| Australia | Yes | No |
| Canada | Yes | No |
| Croatia | Yes | No |
| France | Yes | No |
| Germany | Yes | No |
| Greece | Yes | No |
| Hungary | Yes | No |
| Ireland | Yes | No |
8 of 19 countries where either is available.
Questions about each
eufy
Do I have to pay a monthly fee to use the cameras?+
No. The free feature set keeps storage, detection and face recognition on the device itself, adds tracking across cameras and self-learning, and gives instant alerts with playback at no monthly charge. Cloud storage is optional at $3.99 a month, and the contract term is 0 months.
Is there a minimum contract to sign up for?+
The contract term is 0 months, so there is nothing to serve and nothing to cancel early. That puts eufy at 1 of 60 brands on contract length, ahead of brands that lock customers into a minimum period.
Ultenic
How much does an Ultenic robot vacuum cost?+
The entry price is $139.99 and the top of the range is $605.99. The robots behind those two prices are named in MX50, T20 Pro, U15, so a shopper can see which machines sit at each end before deciding where to start.
Which Ultenic model should I buy?+
The range spans robots, cordless sticks and wet-dry units, as robot vacuum, stick and wet dry shows, with MX50, T20 Pro, U15 naming the reference robots. For a buyer who wants a robot that maps the floor and empties itself, lidar, the self empty dock and a warranty of 1 to 2 years are the deciding specs.