Updated September 30, 2026 · SmartHomeCue Editorial Team
Samsung vs Ultenic
Samsung vs Ultenic: the differences
| Compare |  Samsung | Ultenic ReviewVisitVisit |
|---|---|---|
| Reference models | WW11DB8B95GBU1, RL38C776ASR/EU, NV7B5750TAK-U4 | MX50, T20 Pro, U15 |
| Top suction (Pa) | 6,000 | 20,000Higher |
| Mop type | Spinning | Pad |
| Dust bin capacity (ml) | 250 | 300Higher |
| Height (cm) | 10 | 9.7Lower |
| Warranty | 2 years | 1 to 2 years |
| Markets | GB | DE, ES, FR, GB, IT, USCovers more |
| Entry price | Not confirmed | $139.99 |
| Flagship price | Not confirmed | $605.99 |
| Mop lift (mm) | 10 | Not confirmed |
Same on both: Self-empty dock (Yes), Obstacle avoidance (Camera AI), LiDAR navigation (Yes), Runtime (180), Spare parts shop (Yes).
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Key differences
- Samsung scores higher overall: 9.3 vs 9.0.
- Top suction (Pa) is higher at Ultenic: 20,000 vs 6,000.
- Dust bin capacity (ml) is higher at Ultenic: 300 vs 250.
- Height (cm) is lower at Ultenic: 9.7 vs 10.
- Support channels: only Samsung offers Phone, Community.
- Products: only Samsung offers Washing machine, Dryer, Dishwasher.
- Products: only Ultenic offers Robot vacuum, Stick, Wet dry.
- Markets: only Ultenic offers DE, ES, FR.
Our verdict on each
Samsung
Samsung suits households that want the big appliances and the smart kit working from a single app, with spare parts held for 10 years after purchase. You pay a premium against Exquisit and Bauknecht for that joined-up range, and the robot vacuum is the weakest part of the picture.
Ultenic
Ultenic suits households that want a lidar-equipped robot vacuum with a self empty dock and a spare parts shop under a single floor-care roof. The range opens at $139.99 and covers robot, cordless and wet-dry floors, so it fits mixed budgets and mixed surfaces without a second brand.
Score breakdown
| Area | Samsung | Ultenic |
|---|---|---|
| Cost | Not confirmed | 8.9The cost score of 8.9 pairs an entry price of $139.99 with a site median entry of €96.46. |
| Offer | 9.5HigherEntry point sits at $649, cover runs 2 years, and installation is offered on the big pieces. | 9.1The offer score of 9.1 reflects lidar, a self empty dock that 95.6% of the category have, plus a spare parts shop. |
| Trust | 9.1Warranty terms come from Samsung Electronics America, Inc., a group founded in 1969, with support on email, chat and phone. | Not confirmed |
How the counts compare
| Fact | Samsung | Ultenic |
|---|---|---|
| Top suction (Pa) | 6,000 | 20,000 |
| Runtime | 180 | 180 |
| Dust bin capacity (ml) | 250 | 300 |
| Height (cm) | 10 | 9.7 |
| Warranty | 2 years | 1 to 2 years |
What we checked
Samsung
- samsung.com: 18 facts, checked September 30, 2026
Ultenic
- ultenic.com: 16 facts, checked September 30, 2026
How they place
| Ranking | Samsung | Ultenic |
|---|---|---|
| Robot vacuum and mop combos | 7 of 60 | 12 of 60 |
Every fact side by side
| Fact | Samsung | Ultenic |
|---|---|---|
| Products | Washing machine, Dryer, Dishwasher, Fridge, Oven, Hob | Robot vacuum, Stick, Wet dry |
| Legal entity | Samsung Electronics America, Inc. | Not confirmed |
| Headquarters | South Korea | Not confirmed |
| Founded | 1969 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centre, CommunityCovers more | Chat, Email, Help centre |
Smart home devices
| Fact | Samsung | Ultenic |
|---|---|---|
| Device types | Hub, Sensor, Plug, Lighting, Thermostat | Not confirmed |
| Price from | $649 | Not confirmed |
| Protocols | Matter, Thread, Zigbee, Wi fi | Not confirmed |
| Ecosystems | Smartthings, Matter | Not confirmed |
| Hub required | No | Not confirmed |
| Energy reporting | Yes | Not confirmed |
Kitchen appliances
| Fact | Samsung | Ultenic |
|---|---|---|
| Mobile app | Yes | Not confirmed |
Where each stands against the rest
| Fact | Samsung | Ultenic | Median |
|---|---|---|---|
| Entry price | Not confirmed | $139.99below the median | $169.99 |
| Flagship price | Not confirmed | $605.99below the median | $777.50 |
| Top suction (Pa) | 6,000lowest quarter | 20,000above the median | 15,000 |
| Mop lift (mm) | 10lowest quarter | Not confirmed | 12 |
| Runtime | 180above the median | 180above the median | 120 |
| Dust bin capacity (ml) | 250lowest quarter | 300lowest quarter | 700 |
Median across 55 listed brands.
Pros and cons
Samsung
Pros
- The listed washing machine runs at 32 kWh a year, so a weekly habit stays cheap to run.
- A single app covers the kit, with a mobile app included, hub, sensor and plug in one place, and no hub required.
- Protocols matter, thread and zigbee and ecosystems smartthings and matter let existing sensors and plugs join rather than be replaced.
Cons
- Warranty of 2 years is short next to the 10 years parts commitment, so a machine can outlive its cover.
- Robot vacuum suction of 6,000 Pa sits well under the 15,000 Pa site median, so deep carpet is not its strength.
- The market listed is GB alone, so delivery and installation terms are given for that market only.
Ultenic
Pros
- Suction of 20,000 Pa ranks at 15 of 46, above the robot category median of 11,500 Pa.
- Lidar and a self empty dock come as standard on the reference robots, and 94.7% of the category shares lidar while 95.6% have a self empty dock.
- A spare parts shop keeps filters, brushes and pads orderable, and only 3.8% of the site lacks one.
Cons
- Support runs on chat, email and help centre, so there is no phone line in the listed channels.
- An entry price of $139.99 puts Ultenic at 36 of 65 brands, so it is not the cheapest route into a robot vacuum.
- Ultenic sells into DE, ES and FR, so a buyer in another region has to confirm shipping and warranty cover before ordering.
Who each suits
Samsung
Who it suits
- Households replacing a full white goods set, since washing machine, dryer and dishwasher and WW11DB8B95GBU1, RL38C776ASR/EU, NV7B5750TAK-U4 cover washer, fridge, oven and hob in one range.
- Households already running SmartThings, with matter, thread and zigbee and no hub needed, so appliances and sensors share one app.
- Energy-minded households, where 32 kWh a year sets a low running cost for frequent loads.
Who should look elsewhere
- Budget buyers: Exquisit covers the same core appliances, while this range opens at $649.
- Shoppers who want a cooker in the same range: Bauknecht lists one and this range does not, so check Bauknecht first.
Ultenic
Who it suits
- Households in Germany, Spain, France, the UK, Italy and the US who want a single brand across robots, cordless sticks and wet-dry units, since robot vacuum, stick and wet dry covers all of them.
- Buyers who put suction and empty-free running first, since 20,000 Pa with lidar and a self empty dock is the part of the spec that stands out.
- Pet households that filter the machine often, since the spare parts shop and a warranty of 1 to 2 years both hold up over time.
Who should look elsewhere
- Shoppers who want upright and handheld formats alongside the robot: Ewbank and Daewoo Electricals list those in robot vacuum, stick and upright and robot vacuum, stick and upright, which Ultenic's robot vacuum, stick and wet dry does not cover.
- Buyers who prefer a single-category robot and wet-dry brand, since Philips stays with robot vacuum and wet dry and Ultenic's range reaches $605.99 at the top for the wider floor-care option.
Current offers
Samsung
Current offer
Discount code
Save up to GBP 250 when you buy 2 or more home appliances: GBP 100 off from GBP 799 spend, GBP 250 off from GBP 1,500 spend
Spend GBP 799 or more and save GBP 100, or spend GBP 1,500 or more and save GBP 250. Purchase from Samsung.com, Samsung Experience Stores, or Shop app by 13.10.26. Discount applied automatically at checkout when qualifying spend threshold reached with two or more qualifying products. Selected SKUs only. Offer excludes all microwaves and accessories. Not in conjunction with any other offer
Source, checked September 30, 2026
Ultenic
Current offer
Discount code
Get $10 off for new users: $10
Only for new users subscribing
Source, checked September 30, 2026
Country by country
| Country | Samsung | Ultenic |
|---|---|---|
| United Kingdom | Yes | No |
Questions about each
Samsung
How much does a Samsung appliance cost at the entry end?+
The listed starting price is $649, and it comes from a countertop convection microwave rather than a washing machine or fridge, so a full kitchen set sits above that figure. These are single purchases rather than subscriptions, so the entry price is the number to plan around rather than a figure that renews later.
How long is the warranty, and will parts still be available later?+
Warranty cover on the appliances runs for 2 years, and spare parts are held for 10 years, with a spare parts shop listed as well. For a fitted kitchen the parts figure is the more useful of the pair, since a failed pump or door seal takes longer to sort than a simple swap. Read the terms, since a parts promise and a warranty are different cover.
Ultenic
How much does an Ultenic robot vacuum cost?+
The entry price is $139.99 and the top of the range is $605.99. The robots behind those two prices are named in MX50, T20 Pro, U15, so a shopper can see which machines sit at each end before deciding where to start.
Which Ultenic model should I buy?+
The range spans robots, cordless sticks and wet-dry units, as robot vacuum, stick and wet dry shows, with MX50, T20 Pro, U15 naming the reference robots. For a buyer who wants a robot that maps the floor and empties itself, lidar, the self empty dock and a warranty of 1 to 2 years are the deciding specs.
Other options to compare
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