Updated September 30, 2026 · SmartHomeCue Editorial Team
Hoover vs Ultenic
Where Hoover and Ultenic differ
| Compare |  Hoover | Ultenic ReviewVisitVisit |
|---|---|---|
| Reference models | HG4, HG2 Hydro TurboSlim, HG2 Hydro ProTurboSlim | MX50, T20 Pro, U15 |
| Entry price | £64.99 | $139.99 |
| Flagship price | £319.99 | $605.99 |
| Top suction (Pa) | 5,000 | 20,000Higher |
| Obstacle avoidance | None | Camera AI |
| Runtime | 160 | 180Higher |
| Dust bin capacity (ml) | 800Higher | 300 |
| Height (cm) | 8.3Lower | 9.7 |
| Warranty | 1 to 5 yearsHigher | 1 to 2 years |
| Markets | GB | DE, ES, FR, GB, IT, USCovers more |
Same on both: Self-empty dock (Yes), Mop type (Pad), LiDAR navigation (Yes), Spare parts shop (Yes).
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Key differences
- Hoover scores higher overall: 9.4 vs 9.0.
- Top suction (Pa) is higher at Ultenic: 20,000 vs 5,000.
- Runtime is higher at Ultenic: 180 vs 160.
- Dust bin capacity (ml) is higher at Hoover: 800 vs 300.
- Height (cm) is lower at Hoover: 8.3 vs 9.7.
- Warranty is higher at Hoover: 1 to 5 years vs 1 to 2 years.
- Support channels: only Hoover offers Phone.
- Products: only Hoover offers Upright, Handheld.
- Markets: only Ultenic offers DE, ES, FR.
Our verdict on each
Hoover
Hoover suits UK buyers who want a full floor-care and cooking range in one place, backed by a Haier legal entity and long parts availability. Its entry vacuum price of £64.99 sits well inside the category, while the flagship reaches £319.99 with lidar and a self-empty dock.
Ultenic
Ultenic suits households that want a lidar-equipped robot vacuum with a self empty dock and a spare parts shop under a single floor-care roof. The range opens at $139.99 and covers robot, cordless and wet-dry floors, so it fits mixed budgets and mixed surfaces without a second brand.
Score breakdown
| Area | Hoover | Ultenic |
|---|---|---|
| Cost | 9.5HigherEntry price £64.99 is competitive, and the flagship holds at £319.99. | 8.9The cost score of 8.9 pairs an entry price of $139.99 with a site median entry of €96.46. |
| Offer | 9.2HigherSpare parts shop plus 10 years of parts, with vacuum warranty of 1 to 5 years. | 9.1The offer score of 9.1 reflects lidar, a self empty dock that 95.6% of the category have, plus a spare parts shop. |
| Trust | 9.8Backed by Haier Smart Home UK&I Ltd, founded 1908, support across email, chat and phone. | Not confirmed |
Positions in our rankings
| Ranking | Hoover | Ultenic |
|---|---|---|
| Robot vacuums | 3 of 49 | 7 of 49 |
| Robot vacuum and mop combos | 6 of 60 | 12 of 60 |
| Cordless vacuums | 5 of 50 | 12 of 50 |
How the counts compare
| Fact | Hoover | Ultenic |
|---|---|---|
| Top suction (Pa) | 5,000 | 20,000 |
| Runtime | 160 | 180 |
| Dust bin capacity (ml) | 800 | 300 |
| Height (cm) | 8.3 | 9.7 |
| Warranty | 1 to 5 years | 1 to 2 years |
Every fact side by side
| Fact | Hoover | Ultenic |
|---|---|---|
| Products | Robot vacuum, Stick, Upright, Wet dry, HandheldCovers more | Robot vacuum, Stick, Wet dry |
| Legal entity | Haier Smart Home UK&I Ltd | Not confirmed |
| Headquarters | United Kingdom | Not confirmed |
| Founded | 1908 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centreCovers more | Chat, Email, Help centre |
Home appliances
| Fact | Hoover | Ultenic |
|---|---|---|
| Price from | £119 | Not confirmed |
| Energy class | A | Not confirmed |
| Annual energy use (kWh) | 40 | Not confirmed |
| Capacity | 9 kg | Not confirmed |
| Dimensions | 59.5x52.1x85 | Not confirmed |
| Spare parts period | 10 years | Not confirmed |
| Installation offered | Yes | Not confirmed |
| Installation fee | £20 to £99 | Not confirmed |
| Mobile app | Yes | Not confirmed |
Where each stands against the rest
| Fact | Hoover | Ultenic | Median |
|---|---|---|---|
| Top suction (Pa) | 5,000lowest quarter | 20,000above the median | 15,000 |
| Runtime | 160above the median | 180above the median | 120 |
| Dust bin capacity (ml) | 800above the median | 300lowest quarter | 700 |
| Height (cm) | 8.3lowest quarter | 9.7below the median | 9.8 |
| Warranty | 1 to 5 yearshighest quarter | 1 to 2 yearsat the median | 2 |
Median across 66 listed brands.
Pros and cons
Hoover
Pros
- Entry price of £64.99 places Hoover near the front of the field on price at entry, and the flagship adds lidar and a self-empty dock.
- The range covers robot vacuum, stick and upright, so a single brand covers robot, stick, upright, wet-dry and handheld cleaning.
- Support runs on email, chat and phone, and a spare parts shop plus 10 years of parts cover keeps machines in service.
Cons
- Suction of 5,000 Pa sits below a category median of 15,000 Pa, so deep carpet pile is not the strong suit.
- Obstacle avoidance is listed as none, which leaves cables and clutter to be moved by hand.
- Suction ranks 40 of 46 brands, and the flagship rank is 29 of 66.
Ultenic
Pros
- Suction of 20,000 Pa ranks at 15 of 46, above the robot category median of 11,500 Pa.
- Lidar and a self empty dock come as standard on the reference robots, and 94.7% of the category shares lidar while 95.6% have a self empty dock.
- A spare parts shop keeps filters, brushes and pads orderable, and only 3.8% of the site lacks one.
Cons
- Support runs on chat, email and help centre, so there is no phone line in the listed channels.
- An entry price of $139.99 puts Ultenic at 36 of 65 brands, so it is not the cheapest route into a robot vacuum.
- Ultenic sells into DE, ES and FR, so a buyer in another region has to confirm shipping and warranty cover before ordering.
Who each suits
Hoover
Who it suits
- Households wanting robots, stick, upright, wet-dry and handheld models under one roof
- GB shoppers who prioritise entry price over peak suction
- Buyers who value a spare parts shop and 10 years of parts cover
Who should look elsewhere
- Homes with thick carpet where suction of 5,000 Pa is not enough
- Buyers who want object recognition, since obstacle avoidance is none
- Shoppers outside GB
Ultenic
Who it suits
- Households in Germany, Spain, France, the UK, Italy and the US who want a single brand across robots, cordless sticks and wet-dry units, since robot vacuum, stick and wet dry covers all of them.
- Buyers who put suction and empty-free running first, since 20,000 Pa with lidar and a self empty dock is the part of the spec that stands out.
- Pet households that filter the machine often, since the spare parts shop and a warranty of 1 to 2 years both hold up over time.
Who should look elsewhere
- Shoppers who want upright and handheld formats alongside the robot: Ewbank and Daewoo Electricals list those in robot vacuum, stick and upright and robot vacuum, stick and upright, which Ultenic's robot vacuum, stick and wet dry does not cover.
- Buyers who prefer a single-category robot and wet-dry brand, since Philips stays with robot vacuum and wet dry and Ultenic's range reaches $605.99 at the top for the wider floor-care option.
Current offers
Country by country
| Country | Hoover | Ultenic |
|---|---|---|
| United Kingdom | Yes | No |
Questions about each
Hoover
What does the cheapest Hoover vacuum cost?+
Hoover's vacuum entry price is £64.99, which is well under the site's typical mid-range price of €61.38. At that level the models are compact machines rather than full self-emptying robots. A phone-based tidy-up on hard floors is the realistic target here.
What does the flagship Hoover robot cost?+
The flagship is listed at £319.99 and it is the model that adds a self-empty dock and lidar. Hoover's flagship rank is 29 of 66 brands, so the top of the range is mid-table. Buyers on a tight budget can start much lower with £64.99.
Ultenic
How much does an Ultenic robot vacuum cost?+
The entry price is $139.99 and the top of the range is $605.99. The robots behind those two prices are named in MX50, T20 Pro, U15, so a shopper can see which machines sit at each end before deciding where to start.
Which Ultenic model should I buy?+
The range spans robots, cordless sticks and wet-dry units, as robot vacuum, stick and wet dry shows, with MX50, T20 Pro, U15 naming the reference robots. For a buyer who wants a robot that maps the floor and empties itself, lidar, the self empty dock and a warranty of 1 to 2 years are the deciding specs.